Yes, 2Checkout supports supplier created coupons. You can set coupons to equal to any of the following:
- percentage off individual items or off entire sales
- a set amount discount off an individual item or of entire sale
- free shipping
And if you’re feeling ambitious (or generous!), you can also set up multiple coupons.
What does the customer do to redeem the coupon? When you create a coupon, you will provide the coupon code that you can distribute to your customers in whatever manner you like. The customer will enter this code when making a purchase and the discount will be calculated automatically into the sale. It is important to note that if a coupon is being applied to a recurring product the discount will only apply to the first installment.
How does the Create Coupon option work? In order to create coupons, suppliers will need to access the new Vendors Administration panel.
To access the create coupon page in our new vendor administration panel please login at the following url: https://www.2checkout.com/va/ Once you have logged in click on the ‘Products’ tab and then select the ‘Coupons’ sub category.
To create a coupon make sure to fill all of the fields provided.
- Coupon Code- The code your customers will be using to receive the discount. Please note: If you don’t enter a coupon code, one will be automatically assigned when the coupon is created.
- Expiration Date- The date your coupon will expire in the following format. (YYYY-MM-DD)
- Savings- Use the drop down menu to select the savings type as fixed amount, percentage off or free shipping. The amount can be entered in the savings field as follows:
- Fixed Amount-1 = 1.00
- Percentage Off- 10 = 10%
- Free Shipping- Customer will receive free shipping if the plug and play parameter set is used.
- Minimum Purchase- The minimum order total required to use the coupon. Please note: In order for a fixed amount coupon to be created, you will need to ensure the minimum purchase amount is set lower than the cost of your least expensive product.
You may either select the check box to apply this coupon to all products created in your 2Checkout account or you may click on the ‘Show Products’ link to select which product/products the coupon is applied to. If you leave the checkbox blank the savings will apply to the sale total rather than an individual product price.
21 Comments »
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I have not set up any coupons, but the coupon input box is still shown on the payment pages. If no coupons are set up, please do not show the coupon box on the payment pages. It confuses the client, and makes them think they are missing out on a discount which in fact does not exist.
Thanks,
Marina
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Marina - 2Checkout is currently offering a free gift to buyers in a promotion that it is running. In order to receive the free gift from 2Checkout buyers must enter the coupon code they received. They are able to purchase from any one of our vendors and receive this gift so the coupon code will appear on all vendors checkout pages. When the promotion ends and the coupon code is no longer valid the coupon box will only appear if you have created coupons on your account.
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I didn’t know about this promotion. Where could I find more information about the free gift to buyers?
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We are using our own shopping cart. This coupon interface is confusing since we have our own comprehensive coupon system in place. Please provide a facility to disable this coupon field a customer sees when they come to the payment page on your site.
Please make it asap despite your own needs since there is definitely a disconnect with your product offering and the interface in the case of 3rd party shopping carts.
Thanks
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I’d like to thank everyone for your feedback. I have passed it on to our developers for their consideration.
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Do Coupons even work? About a month ago I used them for the first time and they seemed to work and my clients were using them to get discounts, but they suddenly stopped working. 2CO support told me that they had made changes to their system and that caused coupons to fail. I checked today too, and they are still not working. Any plans to get this feature working again?
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@sassan - Please open a support ticket at the link below and provide the coupon code that is not working and your vendor account number. I would like to help you with this issue.
https://support.2co.com/deskpro/newticket.php
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Problem with the coupon at the final cart stage - HTML for currency symbol not displaying properly?
Output in the right-hand side column (my currency is Euros):
(1) Coupon: 20% off order if buying at least € 10.00 EUR
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Hmmm… okay, in here it works
On the site it looks like (1) Coupon: 20% off order if buying at least € 10.00 EUR
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Bah.
It looks like:
(1) Coupon: 20% off order if buying at least (ampersand)#8364; 10.00 EUR
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@bobs12 - I have made sure our developers are aware of this issue. Thank you for notifying us.
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Joel, thank you for helping out.
However, the coupon still shows despite no coupon was setup at all. In fact, it just appeared recently.
Hope this can resolved soon. Since some vendors do not really need it, as it may confuse purchasers, as stated by Marina.
Thanks again.
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@al - 2Checkout is currently offering a free gift to buyers in a promotion that we are running. In order to receive the free gift from 2Checkout buyers must enter the coupon code they received. They are able to purchase from any one of our vendors and receive this gift so the coupon code will appear on all vendors checkout pages. When the promotion ends and the coupon code is no longer valid the coupon box will only appear if you have created coupons on your account.
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Joel
Can the coupon code be passed as a form field to 2checkout. Does that work. it would be easier for customers if this was automated.
Thanks
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Hello! I would like a way to generate coupons automatically from my php pages. I would also like an option for the coupon to delete itself after it has been used once. This way, I can create individual coupons for individual customers.
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gfyffe,
Unfortunately, that is not possible with the built-in coupon system. You may, of course, use a custom or third party cart that has its own coupon system, however.
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We are trying to add a discount coupon via https://www.2checkout.com/2co/admin/create_coupon?oid=XXXXX but when setup the coupon the discount is applied to all of our products. We only to offer the discount coupon to some of our specific packages, please let me know how can we do that?
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At this time you can only create coupons that can be used for all products. Our developers are working on enhancing the coupon feature so that you can create coupons that only apply to specific products and have the ability to create a custom coupon code.
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When I first signed up (earlier this week), I was able to actually specify the Promotional Code itself. And the interface I created the coupon in was definitely not the same as I’m finding at:
https://www.2checkout.com/2co/admin/create_coupon?oid=XXXXXX
Is there another place to do this?
Thanks!!
Steven
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You were probably looking at the coupon page in the VA, located here.
You’ll need to be logged in to the VA to view the above link. If you are not, you can find the coupons page by logging to the VA and navigating to the coupons sub-tab under the products area.
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PERFECT!!
Thank you so much, beau.