Credit Card Association regulations state that only authorized merchant account holders are to directly accept credit card information from customers. Because your 2Checkout.com account is an Authorized Reseller account and not a merchant account, directly accepting a buyer’s credit card information is prohibited. This includes but is not limited to using your 2Checkout.com account as an in-store point of sale, accepting 2Checkout.com orders via phone or placing orders on behalf of your customers.

Many 3rd party cart systems are configured by default to prompt buyers for their credit card information, before they are directed to 2Checkout.com. Because of this, some new suppliers/vendors may violate this important regulation without their knowledge. Due to the seriousness of this issue, this can often lead to the immediate disabling of sales ability on an account, until credict card information is no longer collected.

If your 3rd party cart is accepting credit cards and you need assistance removing this input you will want to contact that 3rd party cart’s support team. One of the most popular online cart systems is osCommerce. By default, this cart will ask for credit card information. If you wish to use osCommerce with your 2Checkout.com account, you will need to download and install the “pm2checkout” module that was created for OSC. More information about setting up osCommerce to work with your 2CO account can be found in the Knowledge Base article How can we set up the osCommerce Shopping Cart?