Comments on: New Transaction Pages

By: joel

joel — Fri, 17 Aug 2007 12:19:08 +0000

gdomain – The logos had to be temporarily removed because of some performance issues that our team is working out. These images will be added back to the pages as soon as possible. We apologize for this inconvenience.

By: gdomain

gdomain — Thu, 16 Aug 2007 11:37:27 +0000

The logos are no longer visable during the checkout process. Can that be fixed? I have tried to upload the logos again but nothing changed.

By: joel

joel — Wed, 15 Aug 2007 12:22:01 +0000

@srlemo – Your customers will be shown a remove button on the 2Checkout page. If a customer removes the cart product then they will need to click the Back button to return to your site. Our pages will not display a Continue Shopping button when a 3rd party cart sale is placed. This was removed because of the large number of requests to do so. Vendors did not want customers to be able to go back to their site once they have placed the order from the vendors site. I will request to our developers that the remove link is optional.

We have placed 2 lines of text around the currency flags to help customers understand. Above the flags read “Choose Your Currency & Save” and below the flags it is explained that “For non-US currency, payment options are limited to Visa & Master Card”.

By: srlemo

srlemo — Tue, 14 Aug 2007 23:09:19 +0000

I would like to make some suggestions about new purchase pages.
First of all I would like to say I am using 3rd party shopping card with Authorise.net parameter set.

1. I noticed that customer can remove items from shopping basket after reaching 2co pages , and I find this as very stupid because vendors have some data in their databases and they cannot control will customer or not change items in basket in 2co pages. Even user can empty basket in 2co pages , and then there is no even href link to return to merchant site. People like to check option most customer is very bad with english I had already few comments from customer that they clicked remove accidentaly and couldn’t find way to move back on our pages to complete purchasing.

2. It can be much more explanations to customer how to use other cards than VISA and master that are available for EUR payments.
We re using EUR as currency inour shopping card and customers are comming to 2co purchase pages with EUR amounth, so if they want to use amex or discover or diners thay need to click on top right corner USA flag to change currency in USD. Letters to explain this in 2co pages are small and also top right corner is very bad place for this kind of important option. Personaly for me those flags looks just like some commercial pictures not like currency change option.

Can you please answer me something about this espec. about point of this remove button for 3rd party shopping card users. I can’t find anything useful in this feature because i suppose that customer has already decided what to buy and there is no need to offer him modification of items on 2co pages. I can understand that this can be useful for 2co plug& play shopping card but makes it difficult for 3rd party cards users.

By: joel

joel — Thu, 09 Aug 2007 21:24:27 +0000

Some updates have been made to the purchase pages today. “Outside US & Canada” has been moved to the top of the state list as requested. You will see this in the list 2 times, once at the top, once in alphabetical order. We have also added a First / Middle Initial/ and Last name field label to the purchase pages. The CVV help has been added to the English pages, we will be adding it to the Spanish pages shortly.

By: solar

solar — Sun, 05 Aug 2007 23:50:55 +0000

@marina – of course, the forum engine “ate” the e-mail address that I had placed in angle brackets; it is “2coforum at lab.dataforce.net”.

(If it were possible to specify private contact info on user profiles and/or to edit own comments, I would not have to be posting this one…)

By: solar

solar — Sun, 05 Aug 2007 23:42:55 +0000

@marina – the ‘&state=XX’ suggestion is a good one, thank you! Making this option the default is not exactly what I (and others?) would like 2CO to do though; instead, 2CO can have this option listed first (or last), but not have a default selection. (BTW, where in Spain are you? If you don’t mind, you may e-mail me at in English or Russian for a short discussion that would be off-topic here.)

2CO staff – one more issue I’ve noticed: after all products have been removed from the cart, the “Continue Shopping” button results in a message box that says “The URL is not valid and cannot be loaded” (in latest Firefox); checking the page source reveals that the invalid URL is “http://” (with nothing afterwards).

By: joel

joel — Fri, 03 Aug 2007 19:08:21 +0000

@Marina – The 2Checkout system has always worked this way. This is not new to the new transaction pages. When direct return is set to YES your Approved URL script is loaded on our servers. This also means you will need absolute URLs for all links, images and style sheets so your formatting is applied and your images display.
Thank you for your suggestion regarding the State input box. Some vendors will find this useful.
@solar – Our developers are working to address all the issues with our new purchases and are currently working to resolve the remaining issue.

By: marina

marina — Fri, 03 Aug 2007 19:03:00 +0000

I notice some vendors are asking to set the field ’state or province’ to ‘OUTSIDE USA&CANADA’ as default option.

If you don’t want to wait for 2checkout to make the change: You can do this yourself, by adding ‘&state=XX’ to your 2checkout purchase URL.

By: marina

marina — Fri, 03 Aug 2007 13:17:49 +0000

The only solution offered by 2checkout is that I have to make ALL my links/URL’s absolute.

A further problem when returning directly to your returnURL is that all your cookies and session variables are lost. You loose your cookies because the IP address is from the 2checkout server, instead of from your customer. And a new session is created with a new session id.

And none of the buttons work, because it posts back to 2checkout, rather than to my own page.