People like options and due to the inconvenience and high cost of long distance calls, you can now save money by using Live Person.

Live Person is the ultimate customer communication alternative. You will no longer have to wait or listen to voice prompts; Live Person will give you instant access through your computer for faster results.

When a Customer Care specialist has logged into Live Person, you will be able to see a live help icon in the upper left hand corner of the transaction pages. These have been placed strategically throughout our site and can also be found on the Contact page of this community site. Later this week, it will also appear on the right side navigation throughout the community site.

Currently, Live Person is being tested on third shift between the hours of 11pm and 8am EST.

We look forward to chatting with you and welcome any feedback you may have.