Adding accounts to your Payoneer card

You can attach multiple accounts to your re-loadable 2CO branded MasterCard. You do not need a separate card for each account. To do this, you will need to contact Payoneer and give them your Payoneer account number and any vendor numbers that you would like to have attached to your Payoneer card. Once you have given them all of the 2CO vendor account numbers that you would like attached, you must log into each 2CO account and select pay by Payoneer. If you select pay by Payoneer without contacting Payoneer and telling them the vendor account number, no funds will be loaded to the card.

Please contact us directly if you have any questions.

Why can’t I update my banking details?

To facilitate the finalization of weekly payments, vendor banking details will be unable to be updated from 7:00 AM on Wednesday mornings until 3:00 PM on Thursday afternoons (Eastern time zone). Please finalize any changes to your banking details by Tuesday of each week to effect that week’s payment.

How do I tell 2Checkout.com how to make Payments to me?

In order for us to know how and where to issue payments to, you will need to select “Bank Account and Payment Details” on your account homepage. From here, you will need to walk through our “Banking Wizard” and provide the requested information for the payment method you select. Using our “Banking Wizard” you can chose to have your payments released to you by ACH Deposit, Wire Transfer or Check. You can also set the Release Level of your account from here. Please note, The “Banking Wizard” will only ask you for information that is necessary for the payment method you select, all fields must be completed. To find out the correct information to enter into the “Banking Wizard” we ask that you to consult your bank or financial institution.

Vendors that are located in Great Britain, Australia, and Canada are able to receive payment via Foreign Currency Electronic Funds Transfer (FCEFT) in their own currency. Vendors are now able to receive payment via FCEFT in Swiss Francs, Euro, Mexican Peso and New Zealand Dollar. For more information FCEFT please see the information posted here.

How and When Will I Be Paid?

2CO is happy to supply our contracted suppliers with a number of payment options.

Suppliers with bank accounts in Australia, Canada, Great Britain, or The United States can have payments electronically deposited directly into their bank account at no cost via our direct deposit payment methods.

Suppliers without a bank account in any of the countries above can have their payments electronically deposited into their bank account via our wire transfer payment method.

If your currency is included in the list of supported currencies below then you can choose to receive the wire in your local currency at a fee of $6.00 per transfer or you can choose to receive the wire in US Dollars at a fee of $15.00 per transfer.

If your bank’s currency is not included in the list below then you can choose to receive a US Dollar transfer at a discounted rate of $10.00

Currently, we are offering payments in the following currencies:

AUD Australian Dollars
CAD Canadian Dollars
CYP Cyprus Pounds
CZK Czech Republic Koruny
DKK Denmark Kroner
EEK Estonia Krooni
EUR Euro
HKD Hong Kong Dollar
HUF Hungary Forint
INR Indian Rupee
ILS Israel New Shekel
JPY Japanese Yen
KWD Kuwait Dinars
MXN Mexican New Peso
NZD New Zealand Dollar
NOK Norwegian Kroner
PHP Philippines Pesos
PLN Poland Zlotych
GBP Pound Sterling
SAR Saudi Arabia Riyals
SGD Singapore Dollar
SKK Slovakia Koruny
SEK Swedish Kroner
CHF Swiss Franc
THB Thai Baht (temporarily unsupported!)
TRY Turkish Lira
AED United Arab Emirates Dirhams
USD US Dollars

All of our suppliers can chose to have their payment sent using our air-mail check payment method for a fee of $4.00.

Vendors that are located in Great Britain, Australia, and Canada are able to receive payment via Foreign Currency Electronic Funds Transfer (FCEFT) in their own currency. Vendors are now able to receive payment via FCEFT in Swiss Francs, Euro, Mexican Peso and New Zealand Dollar. There is no fee for a FCEFT payment. More information on this payment method can be found here.

Each accounting period is a week long. A new period begins each Wednesday.

All transactions that have deposited before the close of each period will be processed and payments will be disbursed the next day, Thursday. However, if the payment date falls on a US-banking holiday, payments will be disbursed on the next business day.

Account Verification:
All accounts are subjected to our account verification processes.

While this process is usually seamless, difficulty in verifying the legitimacy and status of your account can result in the delay of your payments.

Important Note:
Suppliers selling tangible goods should not expect payment until 2CheckOut can confirm receipt of goods shipped, and they were received as per the terms advertised on the supplier’s website or auction. Delaying shipment until you receive funds is NOT considered an acceptable business practice.

Suppliers selling intangible goods, such as service related products (e-downloads, hosting, etc.), should not expect payment until 2CheckOut can confirm that your services have been rendered.

All Payments are subject to Reserve Funds.

Where do I Set My Release Level?

To see your current release level, log in to your account, then choose “1. Bank Account & Payment Details“. Your release level will be listed in the upper right hand corner of the blue information grid. To change it, Click on the “Banking Wizard” button located above the information grid. Please carefully answer each question completely and correctly, your release level is set in the same form as your payee name & account number.

Can I Receive My Funds Prior to a Regularly Scheduled Payment Date?

2Checkout.com cannot advance the release of funds.

Funds exceeding the release level are currently released weekly for all vendors.

Can I Tell You When to Send My Payment?

Suppliers can control their payment release to a minimal extent. Please review the Related Articles found at the end of this text for additional information about payment options.

Suppliers can specify a release level based upon payment transfer type.

The release level is a setting controlled by the Vendor that allows you to instruct us to hold funds on your account (instead of disbursing them to you) until they reach the level you have specified.

Once the account has reached this level, following the close of a payment cycle, payment will be sent by the method specified on your account.

This option can be adjusted via your Sellers’ Admin Area under “1. Bank Account & Payment Details”.

Again, this feature is limited and may not be available based upon your payment option.

—-Related Articles—-

What is a Release Level?

The release level is a setting controlled by the Vendor that allows you to instruct us to hold funds on your account (instead of disbursing them to you) until they reach the specified level. Once the account has reached this level, payment will be sent by the method specified on your account. This option can be set up in the Admin under Account Details - Banking Info.

The minimum release level for a wire transfer, either in currency or USD, is $300 USD.

The minimum release level for a check payment is $100 USD.

The set minimum that will be paid out via ACH is $10 USD.

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