What changes must I notify 2CO about?

Supplier must notify 2CO immediately of any changes Supplier intends to make in any of the following:

- Products offered for sale. ***Note, this applies only if you are making a fundamental change to the product or service that you have previously been approved to sell. Should you wish to start selling an entirely different product or service, you must notify us. If you are merely adding additional sizes, colors, like items, etc. to your existing approved catalog, there is no need to inform us.

- Primary Contact Information. ***Note, that if you are merely updating your email address, phone number or mailing address, there is no need to contact us. However, if you wish to update the information to reflect a new owner of the business, you must follow the account transfer instructions found here:

Can my account be transferred to someone else?

- URL or Domain Name. ***Note, you must inform us each and every time you wish to sell from a URL other than the URL that you have listed on your 2CO account. Remember, the 2CO license agreement is good for a single URL only. For information on how to obtain additional licenses at a discount, please see:

Can I have multiple 2checkout.com accounts?

Should you make changes to your shipping or return policies and you are confident that they are in line with 2CO policies, there is no need to contact us. However, if you wish to assure that policies match our requirements, you may email the details of your policy changes to Risk@2co.com for approval.

How do I change or update my URL or website address?

Our risk department must change your URL(domain name) for you. When you sign up, we ask for your website address. Once you have specified it, it cannot be changed unless our risk staff makes this correction for you.

Please submit a support ticket to request that we make this edit for you. A fee of $19.00 USD may apply for this edit because we must re-verify your account and ensure that your new website complies with our terms of service.

This new policy has been implemented due to problems with vendors signing up and providing us with one URL at sign up and then later switching the URL after we have verified their account to another site which sells items that 2CO does not permit.

Note: If you made an honest typo in your URL, we will not charge you the fee. But if your website URL has completely changed, the fee will apply. 2CO, at our sole discretion, will determine what does and does not constitute a URL change.

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