2Checkout.com recommends all vendors periodically check the contact information listed in their account for accuracy. We advise scanning the information in your account every 3 months for any necessary updates.Keeping up to date contact information helps prevent:

• Missed payments due to inaccurate bank information,
• Lost sales from customers unable to contact you for additional information,
• Missed contacts from 2Checkout.com regarding sales, payments, refunds or bank assisted disputes.

Additionally, 2Checkout’s Supplier Agreement states:

B. Truthful Information.
All information and data Supplier provides to 2CO, or for which it engages a third party to provide to 2CO is complete, truthful, accurate, valid, the lawful property of the Supplier, and Supplier has the right to communicate such information.

C. Verification
All email, domain, URL, physical address and telephone information provided by Supplier is complete and correct.

Information that is invalid or that presents excessive discrepancies may cause brief interruptions in your account status as we attempt to resolve them.

Taking a proactive role in the maintenance of your account information can help insure smooth, consistent daily operations for your account.

Who is 2Checkout (2CO.com)?

2Checkout Inc. (2CO) is a reseller for thousands of online businesses. If you have a 2CO or 2Checkout charge on your statement, it is very likely that you or someone in your household placed an online order with one of our contracted vendors. Go Shopping Now

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What is 2Checkout (2CO.com) billing me for?

If you have a 2CO charge on your statement, please look up your order here to verify your purchase or report a problem:

• I do not recognize a charge on my bank statement.
• I know my order number and wish to report a problem.
• I don’t know my order number and wish to report a problem.

Look Up Order

Want to Speak to a Service Representative?

If you wish to speak to a representative, call our Customer Service Support Center toll-free at 1-877-294-0273.

• Direct: 1–614–921–2450
• International: +1 1–614–921–2450
• US and Canada Toll Free: 1–877–294–0273
• UK and Northern Ireland: 0871–871–8283

Have You Reported a Problem that was NOT Resolved?

If you previously reported a problem concerning a purchase, please submit a support ticket to have the 2Checkout customer service staff intercede.

To update your contact information such as your e-mail or mailing address, follow the following steps:

1. Login to your account.
2. From the main page, click on “Personal Information”.
3. You will be taken to a page that allows you edit almost all of your contact information.

If you need to update your URL, please see the following article:
How do I change or update my URL or website address?