This is the first is a twelve-part series detailing what is involved with PCI compliance. Earlier, Warner gave a very good overview of PCI DSS compliance.

“PCI DSS (Payment Card Industry Data Security Standard) is a security standard that applies to companies handling credit card numbers. The PCI level of enforcement differs based on the volume of transactions that a company handles.”

My purpose with this series is to provide the details involved in each requirement. I want to look at this from the point of view of a very small home-based business with a website selling tangible products.

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During the period of March 19 – March 25, European customers’ credit card statements may have indicated a transaction from an unknown merchant, “PTI Europe” or “PTI Europe Region”. This notation is a technical coding error from the credit card payment processor for our company. This error will be reversed and corrected with the proper Merchant information on their statements on or before April 1.

We apologize for any concern or inconvenience that this may have caused you.

2CO meets PCI requirements so you don’t have to!

When considering the best way to sell your products over the internet, one of the most important aspects to look at is the security of customer data. Credit card companies require all merchants to follow extensive security guidelines, called the PCI DSS, which describe every aspect of how the customer’s information is handled. Meeting the requirements set forth in the PCI DSS can be an expensive and time consuming endeavor. 2Checkout takes on the responsibilities of PCI DSS compliance for our suppliers, saving you time and money.

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If you are going to use a picture of a credit card or a credit card company logo on your web site, it must be clearly and immediately adjacent to the phrase “2Checkout.com is an authorized retailer for (your business name.)” Per Credit Card Association Rules, unless your company has a direct business relationship with the credit card company and is authorized to display the credit card or the logo, the image must be removed from your web site.

Credit card association rules state that only a merchant account holder may display credit card logos on their websites. 2CO does not provide you with a merchant account. You can continue to display these logos, as long as immediately above, beside, or below the logos, there is a clear statement that 2CO is your authorized retailer.

Alternatively, you can display the logos shown here. Right click on the image of your choice below and choose “Save Picture as…” to save as a file on your computer.

Please also see 2CO Certified for “2CO Certified Seller” buttons.

The most likely reason for a failed authorization is a mismatch between the address, full name or the CVV code you provided, and the address, full name or CVV code on record for the credit card billing. Confirm that you have entered this information correctly, and try again.

You may also want to clear the cookies in your browser and also ensure that your pop up blocker is turned off while you are placing your order. Click here for information on clearing cookies and disabling pop up blockers.

If the problem continues, please contact your credit card company for additional information.