The third annual NYSE CEO Report finds CEOs increasing their focus on meeting and exceeding customer expectations to drive and maintain growth in the future.
“Almost one-third of CEOs will spend more time on customer relations; more than half expect to spend more money on it; and two in ten CEOs cite customer satisfaction as the most crucial element to their long-term success as CEO.”
Related links:
- NYSE-listed CEOs say customer focus to drive growth
- Leading CEOs Optimistic about Opportunities in Global Markets, Says NYSE CEO Report 2008
