You may provide your customers with access to the download or service they have purchased immediately after the sale by providing the url for the download or login page in your account. If you are selling a downloadable product or service, you may provide the url as the Approved url at either the product or account level. The customer can be directed to your download one of 2 ways. When Direct Return is enabled (set to ‘Yes’), your Approved URL page will be fetched and displayed to the customer while they remain on 2Checkout’s server. This also has the effect of masking the URL used so that the customer appears to still be on the 2Checkout domain. If Direct Return is set to No, the customer will need to click a button listed as “Click here to Finalize your Order” to be returned to the Approved url after the sale. It is important to note that because of the way direct return works you must return the customer to a web page that includes an absolute link to your download and outputs at least 255 characters. If your approved url is just the path to your file you will want to set direct return to No, or you will want to link to a page on your site that links to the download.

If you will only have one Approved url for your products or services you may provide that url at the account level by clicking the Account tab on your account home page and then clicking the Site Management sub tab. On the Site Management page you will enter the Approved url in the Approved url field at the bottom of the page and then click the Save Changes button.

If you are selling multiple products or services that will have different Approved urls you will need to provide the Approved url at the product level. This way if a customer orders multiple products that have separate download paths they will be provided with a download link for each product on the order review page. You may provide the approved url when creating your products, or you may edit the url on your existing products. To create a product in your account you will need to click the Products tab and then click the Create sub tab on the Products page. To edit an existing product you will click the Products tab and then click the edit icon listed under Actions for the product you are editing. Please be certain to click the Save Changes button when editing products.

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ORDERING A SINGLE PRODUCT VS. ORDERING MULTIPLE PRODUCTS WITH DIRECT RETURN (YES):

The order process works in the following manner when direct return is set to “Yes“.

1. If no approved or pending URL’s have been specified in your vendor account, the customers order will end at the 2checkout order confirmation screen. The vendor is then responsible for supplying the customer with the product.
2. If a single product is ordered, the direct return feature will return the customer to your specified return URL. This is only true if you have specified a return URL at the product section or the look and feel section of your account. The assigned URL’s at the product level will always override the URL’s set up at the look and feel section of your account. 2A. If multiple products are ordered, the direct return feature will work exactly the same as if a customer orders a single product. This is only true if you have specified a return URL in the look and feel section of your account.
3. If the customer orders a single product and you have specified the return URL at the product level, the customer will be returned to the URL indicated at the product level. 3A. If multiple products are ordered and you have set up approved and pending URLs at the product level, the order process ends at the 2checkout confirmation order page. At this page, there will be a “click here” link that is created for each product ordered on that page. The “click here” link will direct the customer to the approved URL for that product.

   Since the customer ordered multiple products, this page will not close until it is manually closed by the customer. This way the customer will receive all the downloads or will be forwarded to all the correct URLs to receive their downloads.

**Useful Info

To add an approved URL to the look and feel section of your account, you can click on “settings” under the “helpful links” section of your account homepage.

To add a approved URL to each of your products, you will need to click on option 4 (set up products) of your account homepage. You will then need to click on the “edit” link for the product you need to add the approved URL to. There will be a field to input your approved URL. Simply add your approved URL and click on the save changes button.