PayPal Fees Increase

Digital Transactions writes:

“PayPal is increasing certain fees associated with its Website Payments Pro service, effective Sept. 1. In an e-mail it sent to merchants Thursday, PayPal said the monthly charge for the service will rise to $30 from $20. Transaction pricing for the Virtual Terminal component of the product will also go up. The new pricing will be 2.4% plus 30 cents to 3.1% plus 30 cents, depending on volume, up from 2.2% plus 30 cents to 2.9% plus 30 cents. Also, PayPal will start levying a 30-cent fee for Website Payments Pro authorizations in cases where transactions aren’t settled within 29 days…”

Source: Volume Climbs for PayPal, While Some Sellers Will See Fees Rise

Schedule A Operating Regulations Fee Structure

For the SCHEDULE A OPERATING REGULATIONS FEE STRUCTURE please see:
https://www.2checkout.com/documentation/op_regs_a.html

What if my products are under $5.

In the event that all products offered by a vendor are less than 5.00 each, additional rates apply to offset charges incurred by processing transactions.

Each Transaction 6.5% of the transaction total, plus $1.00

What are the Bank Assisted Dispute (Chargeback) fees?

Starting on May 1, 2006, 2CO will not convey, and the vendor has no liability for, extra charges if a dispute reason is “fraud.” However, vendors will be charged a fee of $50 if 2CO rejects an order, and you, the vendor, are working separately with that customer to fulfill it over and above 2CO objections. Additionally, if there is a service-related charge, for example if a product is not delivered, or is not ‘as advertised,’ there will be new increases in fees.

How much does check acceptance cost?

If the check clears the bank, you pay 5.5% and $0.45 per transaction.

If the check does not clear the bank, you do not pay the 5.5% or the $0.45 transaction charge, but you do pay the following fees.

Non-sufficient Funds - $5

Bad check (bad account number, account does not match buyers info, etc.) - $5

Are Transaction Fees Negotiable?

We cannot negotiate our discount rate.

All of our vendors are charged the same discount rate, and such a rate is not negotiable. These fees are quite modest, when one considers all of the services obtained:

- Support Staff
- Real-Time Gateway Access
- Industry-Leading Fraud Screening
- Customer Service Support
- Marketing Base

We are certain you can appreciate the expense of providing these services to you and our customers on a daily basis. Discounting our transaction rate would also force us to ‘discount’ the services and features provided to you and the customer, which is not something we are willing to do.

Can I pay for my account using Pay Pal?

Yes, you can pay your account establishment fee using your Pay Pal account.

  1. Sign up for a 2checkout.com and select ‘Paypal’ as your Payment Option.
  2. Once you complete the signup process, make note of the Vendor ID number we provide you.
  3. Send a payment in the amount of $49.00 to: payment@2checkout.com thru your PayPal account.
  4. Provide your Vendor ID number when you send the Paypal payment.

If you elect to pay the sign up fee via the check or PayPal method and we do not receive the funds, a manual adjustment can be made for the $49.00 plus a $25.00 manual processing fee from the current balance on the account.

Welcome to 2CO!

Can I Pay the Sign-Up Fee by Money Order?

Yes, you can pay your account establishment fee by money order, or various other options.

A cashier’s check, or other bank-issued check, has the same guidelines applied as for money order submissions.

If a money order or guaranteed check payment remains your option-of-choice, please follow these instructions:

1. Obtain the money order in the amount of $49.00 USD
2. Complete the first page of the signup form located at http://www.2checkout.com/signup.htm
3. Print the completed form
4. Enclose the money order with the completed form and mail it to:

2Checkout.com Inc.
Attn: New Accounts
1785 O’Brien Drive
Columbus, Ohio 43228
U.S.A.

We will notify you upon receipt of the information and payment via email.

If you elect to pay the sign up fee via the check or PayPal method and we do not receive the funds, a manual adjustment can be made for the $49.00 plus a $25.00 manual processing fee from the current balance on the account.

Welcome to 2CO!

What Fees Can I Expect to Pay?

Basic transaction fees are as advertised.

Signup/Account Establishment Fee:

There is a one-time set-up fee of $49.

Transaction Fees:

2CO applies a 5.5% commission on each transaction, plus a $0.45 charge per transaction.

Additional Penalties and Fees:

If you elect to pay the sign up fee via the check or PayPal method and we do not receive the funds, a manual adjustment can be made for the $49.00 plus a $25.00 manual processing fee from the current balance on the account.

Depending upon your funding selection, you can experience wire transfer costs. Additional fees can be applied for unsuccessful funding transfers, should the information provided to 2CO prove to be erroneous.

Should you elect to be paid by check, and fail to receive one via first-class mail, you can elect to pay applicable stop-payment fees in order to have the payment reissued in advance.

Chargeback experience can also result in fees passed along to you. We strongly encourage all contracted suppliers to assist in combating credit card fraud in order to minimize or eliminate fees of this type. Fees can vary depending upon utilization experienced by various suppliers.

Please review the Supplier Agreement, Operating Guidelines, and Fee Schedule for specifics regarding these fees.

Supplier Agreement:
https://www.2checkout.com/documentation/supplier_agreement.html

Operating Guidelines:
https://www.2checkout.com/documentation/op_regs.html

Fee Schedule:
https://www.2checkout.com/documentation/op_regs_a.html

What are 2CheckOut’s refund and dispute policies?

2CO strongly encourages you to take advantage of our Customer Care team. A link to our ticket system or our toll-free 800 number can be posted on your website. As you are notified as to any inquiry or dispute that is brought to our attention this essentially provides you with a multi-level customer service department that is available seven days a week.

2CO requires all suppliers to clearly and concisely post the terms under which a product can be returned for full credit or a recurring billing cycle can be terminated.

The policy should be clearly posted, easy-to-understand and provided to our Customer Care team for posting on your account. Only by requesting that the policy terms be included in our internal administration system can we be assured of notifying any customers as to terms that may be specific to a product or service supplied to us.

In most instances you will be notified as to any inquiry or complaint associated with the product you are supplying. If, however, 2CO determines that a failure to quickly cancel or refund a transaction would result in more harmful and costly chargeback procedures than it is likely that a refund or cancellation with be immediately transacted.

In all instances you should arrange to obtain signature confirmation when shipping tangible products. Chargeback disputes will not be entered into without this documentation and the product must also be shipped to the cardholder’s address - not a separate shipping location. To clarify, 2CO does not prohibit products from being shipped to a different address. However, the ability to dispute a chargeback is negated entirely if this is the case.

Please review the following articles for additional information on contacting 2CO, chargebacks and tools that can be used to minimize disputes:

2Checkout Contact Information

What is a Bank Assisted Dispute (Chargeback)?

How can I help to reduce the number of customer disputes?

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