“PayPal is increasing certain fees associated with its Website Payments Pro service, effective Sept. 1. In an e-mail it sent to merchants Thursday, PayPal said the monthly charge for the service will rise to $30 from $20. Transaction pricing for the Virtual Terminal component of the product will also go up. The new pricing will be 2.4% plus 30 cents to 3.1% plus 30 cents, depending on volume, up from 2.2% plus 30 cents to 2.9% plus 30 cents. Also, PayPal will start levying a 30-cent fee for Website Payments Pro authorizations in cases where transactions aren’t settled within 29 days…”

Source: Volume Climbs for PayPal, While Some Sellers Will See Fees Rise

All accounts that offer only products or services that are $5.00 USD or less will be reviewed by our Risk Department on a case by case basis to see if the higher rate structure applies. The decision to either apply the higher rates or to not is based on the fraud or risk that we have historically encountered with similar products or services.

To find out if the higher rates would apply to you, please contact risk@2Checkout.com and provide them with your URL or a description of your products or services so that may provide you with additional information.

If it is decided that your account would be subject to the higher rate structure, the fees per order would be 6.5% of the transaction plus $1.00 USD.

There will be a $50.00 USD fee for receiving a fraud related chargeback for any order that a vendor requests to be reinstated after it was failed by 2Checkout.com’s fraud department.

If a vendor would like to challenge a chargeback all documentation must be sent to 2Checkout.com’s Dispute Department for review. If 2Checkout.com decides there is a solid case to present to the credit card provider, the vendor will have the option to challenge that chargeback. The credit card provider charges a fee for challenging a dispute; this fee is passed on to the vendor and is non refundable. The fee to challenge a dispute is $15.00 USD.

All of our vendors are charged the same discount rate, and such a rate is not negotiable. These fees are quite modest, when one considers all of the services obtained:

- Support Staff
- Real-Time Gateway Access
- Industry-Leading Fraud Screening
- Customer Service Support
- Marketing Base

We are certain you can appreciate the expense of providing these services to you and our customers on a daily basis. Discounting our transaction rate would also force us to ‘discount’ the services and features provided to you and the customer, which is not something we are willing to do.

1. Sign up for a 2checkout.com and select ‘Paypal’ as your Payment Option.
2. Once you complete the signup process, make note of the Vendor ID number we provide you.
3. Send a payment in the amount of $49.00 USD to: payment@2checkout.com thru your PayPal account.
4. Provide your Vendor ID number when you send the Paypal payment.

If you elect to pay the sign up fee via the check or PayPal method and we do not receive the funds, a manual adjustment can be made for the $49.00 USD plus a $25.00 USD manual processing fee from the current balance on the account.

Welcome to 2CO!

A cashier’s check, or other bank-issued check, has the same guidelines applied as for money order submissions.

If a money order or guaranteed check payment remains your option-of-choice, please follow these instructions:

1. Obtain the money order in the amount of $49.00 USD
2. Complete the first page of the signup form located at http://www.2checkout.com/signup.htm
3. Print the completed form
4. Enclose the money order with the completed form and mail it to:

2Checkout.com Inc.
Attn: New Accounts
1785 O’Brien Drive
Columbus, Ohio 43228
U.S.A.

We will notify you upon receipt of the information and payment via email.

If you elect to pay the sign up fee via the check or PayPal method and we do not receive the funds, a manual adjustment can be made for the $49.00 USD plus a $25.00 USD manual processing fee from the current balance on the account.

Welcome to 2CO!

Signup/Account Establishment Fee:

There is a one-time set-up fee of $49 USD.

Transaction Fees:

2CO applies a 5.5% commission on each transaction, plus a $0.45 USD charge per transaction.

Additional Penalties and Fees:

If you elect to pay the sign up fee via the check or PayPal method and we do not receive the funds, a manual adjustment can be made for the $49.00 USD plus a $25.00 USD manual processing fee from the current balance on the account.

Depending upon your funding selection, you can experience wire transfer costs. Additional fees can be applied for unsuccessful funding transfers, should the information provided to 2CO prove to be erroneous.

Should you elect to be paid by check, and fail to receive one via first-class mail, you can elect to pay applicable stop-payment fees in order to have the payment reissued in advance.

Chargeback experience can also result in fees passed along to you. We strongly encourage all contracted suppliers to assist in combating credit card fraud in order to minimize or eliminate fees of this type. Fees can vary depending upon utilization experienced by various suppliers.

Please review the Supplier Agreement, Operating Guidelines, and Fee Schedule for specifics regarding these fees.

Supplier Agreement:
https://www.2checkout.com/documentation/supplier_agreement.html

Operating Guidelines:
https://www.2checkout.com/documentation/op_regs.html

Fee Schedule:
https://www.2checkout.com/documentation/op_regs_a.html

2CO requires all suppliers to clearly and concisely post the terms under which a product can be returned for full credit or a recurring billing cycle can be terminated. The policy should be clearly posted, easy-to-understand and provided to our Customer Care team for posting on your account. Only by requesting that the policy terms be included in our internal administration system can we be assured of notifying any customers as to terms that may be specific to a product or service supplied to us.

In most instances you will be notified as to any inquiry or complaint associated with the product you are supplying. If, however, 2CO determines that a failure to quickly cancel or refund a transaction would result in more harmful and costly chargeback procedures than it is likely that a refund or cancellation with be immediately transacted.

A chargeback is a forced refund from a bank/credit card provider. Each credit card provider has different policies and regulations regarding chargebacks. Please contact 2Checkout.com’s Dispute Department at chargeback@2CO.com for further assistance or review the following articles for additional information on chargebacks and tools that can be used to minimize disputes.

Options Include:

Money Order
Cashier’s Check (Bank-Issued)
Certified Check (Bank-Issued)
PayPal

Thank you for your interest in 2CO!

Please follow these instructions when utilizing this payment option:

1. Go to the “Start Selling” link located on http://www.2checkout.com.
2. Complete the required information, but choose the “Mail in Your Check” option located at the the top of step 2 of the signup process.
3. When the signup is completed, send an email to sales@2checkout.com with the SellerIDs (old and new).

Step 3 is VERY important, as our Fraud Department will likely terminate the new account for fraudulent payment information without prompt notification to our Sales Department.