The fraud review page provides you with the fraud review information for all of your sales.
To access the fraud review page in our new vendor administration panel please login at the following url: https://www.2checkout.com/va/
Once you have logged in please click on the ‘Sales’ tab and then select the ‘Fraud Review’ subcategory.
The fraud review status table will provide you with the following:
- Action Date- The date and time the order was reviewed.
- Sale ID- The order number being reviewed.
- Status- The fraud review status. (ex. Open, Closed)
- Decision- The fraud review decision. (ex. Passed, Failed, Pending)
- Comments- Comments related to the decision.
You may select any of these links to sort the fraud review table information. You are also provided with a search tool above the fraud review table which you may use to search by status, decision and order number.