Check scams are becoming increasingly prevalent on the internet. It is important to protect yourself from these scammers when doing business online. Remember, in business a little bit of skepticism can save you a lot of trouble. If anyone approaches you with a deal that does not make sense, then it is best to research it further or avoid it completely.
Here are some tips to protect yourself from scams on the internet:
When legitimate e-commerce prospers everyday, there is still the growing threat of illegitimate business. Unfortunately, there is no way we can stop these people from attaining and using others information. However, we can prevent our vendors from associating with illegitimate buyers. A business that sells tangible goods will experience less fraud than a business that sells intangible goods. It is quite easy to generate great loss by sending a service to a free and untraceable email address opposed to sending a service to a physical address. Fraud will occur in every type of business, some more than others. We find that the most sought after services that accumulate the most losses are hosting, e-books, and templates.
This is always a hot topic.
It is definitely exciting to be getting such great input through the new 2Checkout forum.
Topics like consumer fraud will be introduced, covered, reintroduced and covered again and again. The short (and often unacceptable answer) is that there really isn’t an ideal solution for the card-not-present merchant of today regardless of product type: tangible or intangible.
Why not? There are two big reasons:
In the Card Not Present, e-commerce environment that 2Checkout and its suppliers actively sell in, a decision had to be made between real time or time delayed fraud protection. With the 60,000+ suppliers currently selling hundreds of thousands of different products and services, this is a topic debated regularly.
Internet fraud, credit card fraud, and identify theft are on the rise. 2CO combines a number of industry-leading external and internal resources to identify potentially fraudulent orders. These, in combination with your own diligence and familiarity with your consumers will go a long way toward reducing the number of fraudulent orders and charge backs experienced.
Downloadable goods experience higher rates of fraudulent activity due to the almost instantaneous access to the product purchased. Some downloadable products (such as software) experience even higher levels of fraud.
We recommend the that following actions are a part of your sales process:
Privacy Policy: https://www.2checkout.com/documentation/privacy.htm
Operating Regulations: https://www.2checkout.com/documentation/operating.html
If you are shipping expensive items, use a package service that provides proof of delivery. There will always be some customers out there who falsely claim that a package was not received (and occasionally there will be packages that truly are lost or stolen). Since you bear the responsibility for those losses, you should take care not to put large amounts of money at risk.
-Hint: The US Post Office provides insurance on packages for a small fee that has an effect of making the receiver of the package provide a signature to indicate that the parcel arrived undamaged. Signature confirmation is also available from other national and global carriers.
*Be accessible! Respond to 2CO requests for information promptly. Check your open issues at least once per day. Provide links to 2CO’s ticket system, open issue interface and telephone number as part of your ‘Contact Us’ page.
*Be sure that customers are completely familiar with your offering before they order. Thoroughly describe your offering, show photos, and disclose any important limitations. Ensuring the customer’s expectations match what arrives in the mail will save you and the customer time, money and aggravation.
As a part of our service, all orders placed by a consumer are subjected to an
automated fraud screening routine. This routine automatically examines each and every order placed. Suspect orders are reviewed by a trained member of our loss prevention team. These orders are canceled if they are fraudulent. Orders that are not obviously fraudulent but are suspect are put in an "On Hold" status and are reviewed further.
Vacation Rental Software
Visualizer Photo FX
