2Checkout.com - Merchant Account / Credit Card Processing Alternative

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2Checkout Contact Information

April 5th, 2007, by: 2checkout

2Checkout.com, Inc.
1785 O’Brien Road
Columbus, Ohio 43228
U.S.A.

Customer/Supplier/Potential Supplier Support:
Support Ticket System
1.614.921.2450 Main Number
1.877.294.0273 Toll-Free (US and Canada)
0.871.871.8283 United Kingdom

Facsimile
1.614.921.2451 Main Number
1.866.921.2451 Toll Free (US & Canada)

Administrative Offices:
1.614.921.2449

Tagged with: contact, help
Posted in About 2CO

Why is 2CO on my credit card statement?

April 3rd, 2007, by: 2checkout

Who is 2Checkout (2CO.com)?

2Checkout Inc. (2CO) is a reseller for thousands of online businesses. If you have a 2CO or 2Checkout charge on your statement, it is very likely that you or someone in your household placed an online order with one of our contracted vendors. Go Shopping Now

Employment Opportunites

What is 2Checkout (2CO.com) billing me for?

If you have a 2CO charge on your statement, please look up your order here to verify your purchase or report a problem:

I do not recognize a charge on my bank statement.
I know my order number and wish to report a problem.
I don’t know my order number and wish to report a problem.

Look Up Order

Want to Speak to a Service Representative?

If you wish to speak to a representative, call our Customer Service Support Center toll-free at 1-877-294-0273.

Direct: 1–614–921–2450
International: +1 1–614–921–2450
US and Canada Toll Free: 1–877–294–0273
UK and Northern Ireland: 0871–871–8283

Have You Reported a Problem that was NOT Resolved?

If you previously reported a problem concerning a purchase, please submit a support ticket to have the 2Checkout customer service staff intercede.

Tagged with: 2Checkout.com, contact, help
Posted in About 2CO

Problems? We’ll solve them.

February 13th, 2007, by: 2checkout

We like to think our service is easy to use for both our vendors and customers, but when you have questions we’ll be there for you.

We offer a wealth of information on this site, all of which can be searched via search form on the upper right of this page. This includes articles in the Getting Started and Knowledge Base categories.

We will answer your questions directly via our Support Ticket System.

You may also give us a call at one of the phone numbers below:
1.614.921.2450 Main Number
1.877.294.0273 Toll-Free (US and Canada)
0.871.871.8283 United Kingdom

Vendors and customers may also help each other through our new community forums.

Tagged with: 2Checkout.com, contact, help
Posted in Getting Started

I am having trouble logging in or do not know where to login. What should I do?

December 30th, 2006, by: knowledgebase

If you are having trouble logging in, please follow the steps below:

Be sure that you are using the following URL to login: https://www.2checkout.com/2co/login
Try using the lost password page to retrieve your password. You will need your username and the answer to your secret question. This page is located here:
https://www.2checkout.com/2co/forgotten_password
If you cannot remember your secret question you can open a support ticket and we can reset your password for you.
https://support.2co.com/deskpro/newticket.php

If you do not know the login information for your account, or are having difficulties logging in, you will need to contact us through the Help Desk or call our Customer Support Center:

Help Desk:
http://support.2co.com/deskpro/newticket.php

Customer Service Support Center:
1-877-294-0273 toll-free in U.S. & Canada
1-614-921-2450 international callers

Tagged with: help, login
Posted in Login/Password Assistance

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