The end of the first month of 2009 has come (is it really February so soon?). We had the launch of our payment page translation into 14 languages, thanks to the suggestions of our vendors and customers. This was probably the most publicized 2CO event of the month, and has been very well received. It has been so well received, that we will be adding even more languages in the future.

We have been looking at the quality of our customer contacts and we are very pleased with how our people are answering questions on the telephone, in tickets, and on live chat. While there is always room to improve and we constantly strive to meet all expectations, I would like to personally note that our representatives in all departments are the most consistently professional and pleasant people to work alongside.

We end January on a high note helping people around the world buy and sell some amazing products. We will be starting the rest of the year with even more projects, good customer service, and a happy Customer Advocate.