Your recent sales page will provide you with a table that lists only your most recent sales.
To access the recent sales page in our new vendor administration panel please login at the following url: https://www.2checkout.com/va/

Once you have logged in, click on the ‘Sales’ tab.

The recent sales table will provide you with the following information for each sale.

• Sale Number- The customers 2CO order number.
• Date Placed- The Date the order was placed.
• Customer Name- Customers name as it was entered in the billing information.
• Recurring- Whether or not the order was recurring.
• Total- The sale total in your accounts currency.

You may click on the order number to bring up the customers order. If you would like to access all of your sales information you may select the ‘List’ submenu to visit the list sales page.

Your list Sales page will provide you with a table that lists all of your sales. The table will provide you with the following information for each sale.

• Sale Number- The customers 2CO order number.
• Date Placed- The Date the order was placed.
• Customer Name- Customers name as it was entered in the billing information.
• Recurring- Whether or not the order was recurring.
• Recurring Declined- Recurring orders status.
• Total- The sale total in your accounts currency.

This page also provides the option to sort your sales by any of the previously mentioned fields.
You may click on the order number to bring up the customers order.

If you would like to locate a sale in your 2Checkout account, you may use the sales locater feature located on the right side of the page to search for your sales by the following criteria:

• Sale #- Order number located in the order notification email.
• Invoice #- Invoice number located on the orders packing slip.
• Customer Name- Customer’s name as it was entered on the order. (must be at least three characters)
• Customer Email- Customer’s email address as it was entered on the order.
• Customer Phone- Customer’s phone number as it was entered on the order.
• Product ID- Product ID that was ordered based on the product ID that was included in the order.
• Date Range- Based on the order date using the Begin Date field in the following format (YYYY-MM-DD) and End Date field in the following format (YYYY-MM-DD).
• Declined Recurrings- Check this box to search for only recurring sales that are currently in declined recurring status.

To allow the customer to put in their own price, you can use the following snippet of HTML code. Just paste the code below onto your web site where you would like the form to appear. Please note that the New Cart Purchase Parameters have already been implemented in this example.

<form action=”https://www.2checkout.com/2co/buyer/purchase” method=”post”>
<input type=’hidden’ name=’id_type’ value=’1′>
<input type=’hidden’ name=’c_prod’ value=’xxxxxxx’>
<input type=’hidden’ name=’c_name’ value=’Sample Product’>
<input type=’hidden’ name=’c_description’ value=’Sample Product Description’>
<input type=’hidden’ name=’c_price’ value=’5.00′>
<input type=’hidden’ name=’c_tangible’ value=’N'>
<input type=’hidden’ name=’sid’ value=’xxxxxx’>
<input type=’hidden’ name=’cart_order_id’ value=’1234567890′>
Please Enter The Amount You Would Like To Submit $ <input type=’text’ name=’total’ value=’5.00′>
<input type=’submit’>
</form>

Note: Be sure to replace the value for SID with your numerical Seller ID number. You can also change cart_order_id to any alphanumeric value that you wish to reference an internal invoice number, item number, auction number or other piece of information. Other values (c_name, c_description, c_price, c_tangible, and total) may be changed at your discretion.

The shopping process is very simple from the customer’s perspective, but a great deal happens behind the scenes. For example:

A customer visits a Web site, selects a product, then advances to the checkout portion of the process.

At this point, a customer on a 2CO-affiliated site advances to an SSL-encrypted order page, which guarantees the security of their personal and payment information.

Once the customer enters and submits the information, 2CO’s processes immediately perform an authorization. The processes verify that the information submitted is correct, and that the funds required for the sale are available.

If the information is inaccurate, or funds are not available, the sale will be declined and the customer notified as to the reason (if an appropriate code is provided by the cardholder’s bank).

If, however, the information is correct and funds are available, the customer is either sent to a final 2CO page or returned to the return URL that you have specified during setup.

Additionally, a sales confirmation email is sent to you and to the customer, alerting you to the completion of the sale.

In the event that you will not have the product available for shipment or have other concerns which require you to cancel the order, this should be done as soon as you receive notification of the sale, you may do this up until the end of the calendar day following the purchase without penalty.

Within that same time frame, our fraud department will review the order for any suspicious traits. Once they have reviewed the order you will receive notice indicating that the order has passed or failed our fraud review. In rare cases, the fraud department may ask for more information from the customer before the order will be passed.

On the second calendar day after the order is placed, all passed sales must be shipped. These sales will be sent for deposit and will show as “pending” on the view sales page at this time. The deposit itself will occur overnight, and the next business day, the view sale page will be updated to showing the status as “deposited” and the payment cycles page will have the value of the sale included in your Pending Payment’s display.

Customers can be confused as to authorizations that remain on their account, even if 2CO has cancelled order for fraud reasons. This is a temporary hold on funds and will be automatically reversed with no action required by either you, the customer or 2CO. Only actual fund settlements require any type of refund.

To refund or issue a credit, logon to your Admin Panel under Sales Activity - Recurring Sales. Choose the Order # of the Sale you want to refund, and click on it. This will open the Order Details page. Scroll down to the bottom, choose how many installments you want to refund, then click Issue A Credit.

To stop a recurring payment, logon to your Admin Panel under Sales Activity - Recurring Sales. Choose the Order # of the Sale you want to stop, and click on it. This will open the Order Details page. Scroll down to where you see Stop Recurring Billing and click on that. Once you click it, your customers card will not be billed again. Keep in mind that it can not be undone!

You are shipping the item before the customer’s card is FORMALLY charged, not before their card is verified.

There are two parts to any successful credit card transaction:

The Authorization - This is where we verify the CVV code, address and phone number, and ensure that the card is good for the amount required to complete the transaction. If it is, we put an authorization out that puts a hold on those funds and reserves them for us. This happens instantly, when the customer checks out.

The Charge - This is where we turn the authorization into a formal charge, and the charge actually appears on the customer’s statement. We put the charge through when you mark the item as shipped (or instantly, if the product is electronically delivered or otherwise provided to the customer instantaneously).

If the original authorization expires before you are able to mark the order as shipped, you will need to reauthorize the amount from the Mark Shipping area of your Account Homepage.