How do I request payment from my buyers?

You can use our Request Payment Options to have an invoice emailed to your customer. The email will have a link to a payment form where the buyer can make payment to you.

In the Classic Sellers Area, you can send a request by clicking the Create Invoice link in the Helpful links box on your account home page and entering the required information in the invoice form.

In the new Vendors Administration Area, you can send a request by clicking the Sales tab on your account home page and then clicking the Request Invoice sub tab on the Sales page and fill in the required  information in the invoice form.

Can I Pay the Sign-Up Fee by Wire Transfer?

No, we do not offer the option to sign up for an account by Wire Transfer at this time.

Related Articles:

Can I pay for my account using PayPal?

Yes, you can pay your account establishment fee using your Pay Pal account.

  1. Sign up for a 2checkout.com and select ‘Paypal’ as your Payment Option.
  2. Once you complete the signup process, make note of the Vendor ID number we provide you.
  3. Send a payment in the amount of $49.00 USD to: payment@2checkout.com thru your PayPal account.
  4. Provide your Vendor ID number when you send the Paypal payment.

If you elect to pay the sign up fee via the check or PayPal method and we do not receive the funds, a manual adjustment can be made for the $49.00 USD plus a $25.00 USD manual processing fee from the current balance on the account.

Welcome to 2CO!

Can I Pay the Sign-Up Fee by Money Order?

Yes, you can pay your account establishment fee by money order, or various other options.

A cashier’s check, or other bank-issued check, has the same guidelines applied as for money order submissions.

If a money order or guaranteed check payment remains your option-of-choice, please follow these instructions:

1. Obtain the money order in the amount of $49.00 USD
2. Complete the first page of the signup form located at http://www.2checkout.com/signup.htm
3. Print the completed form
4. Enclose the money order with the completed form and mail it to:

2Checkout.com Inc.
Attn: New Accounts
1785 O’Brien Drive
Columbus, Ohio 43228
U.S.A.

We will notify you upon receipt of the information and payment via email.

If you elect to pay the sign up fee via the check or PayPal method and we do not receive the funds, a manual adjustment can be made for the $49.00 USD plus a $25.00 USD manual processing fee from the current balance on the account.

Welcome to 2CO!

How Can I Send an Email to My Customer So They Can Make a Payment?

The “Request Payment” feature exists primarily for invoicing purposes where it may be necessary to bill for a product or service that does not have a static price, or the final sales price is unknown.

“Request Payment” can also be utilized for billing for excessive server time for webhosts, or for services that need to be billed in addition to the product/pricing structure hard-coded via 2CO’s product listing.

You can use our Request Payment Options to have an invoice emailed to your customer. The email will have a link to a payment form where the buyer can make payment for your products.

You can find information on this in your account admin area under the section:
Helpful Links: Request payment from a client. Create Invoice

That’s all there is to it. Once the customer completes the order with their payment information, the sale will be logged to your account and email notification sent to you and the customer.

How can I email the buyer a link to make payments?

The “Request Payment” feature exists primarily for invoicing purposes where it may be necessary to bill for a product or service that does not have a static price, or the final sales price is unknown.

“Request Payment” can also be utilized for billing for excessive server time for webhosts, or for services that need to be billed in addition to the product/pricing structure hard-coded via 2CO’s product listing.

You can use our Request Payment Options to have an invoice emailed to your customer. The email will have a link to a payment form where the buyer can make payment to you.

You can find information on this in the Admin under the section:
Helpful Links:
Request payment from a client. Create Invoice

That’s all there is to it. Once the customer completes the order with their payment information, the sale will be logged to your account and email notification sent to you and the customer.

Where Is My Money?

If you have not received a payment as expected, please review all of the following before contacting 2CO in regard to your claim.

>>Has Adequate Time Passed?

  • Check payments are mailed first-class air mail to anywhere in the world. 2CO has no way of guaranteeing any time period for receipt due to the varying degrees of dependability of other postal services worldwide. A standard rule-of-thumb would be to permit checks fourteen (14) business days before reporting the check as lost. Please refer to the Related Articles links below for additional procedures and fees that may apply.
  • Wire transfers can take between ten to twenty one business days to be completed. The length of time is dependent upon the number of inter-bank transfers that are required to move funds from our banking institution to yours. We are notified by our bank when any funds are returned as undeliverable. It is very important to make certain that wire transfer instructions are correct. Failures result in high banking fees that 2CO will transfer to you.
  • ACH (direct deposit) transfers are generally completed within two to three business days. Occasional problems can be experienced with the batch transmission, but 2CO makes every attempt to minimize any delays as soon as we are notified of a problem.

>>Payments to new accounts can be delayed due to the verification process. Please refer to the appropriate Related Article for additional information on this requirement.

>>Accounts establishing within five days of the close of a pay cycle are not eligible for payment release. Please take this into consideration before reporting a problem.

—-Related Articles—-

How Can I Pay For My Account Without a Credit Card?

2CO is happy to provide our potential suppliers with various options with which
to pay their account establishment fee.

Options Include:

Money Order
Cashier’s Check (Bank-Issued)
Certified Check (Bank-Issued)
PayPal

Thank you for your interest in 2CO!

Can I Set Up a New Account With Funds From An Existing Account?

Yes, you can utilize funds on account with 2CO to pay the account establishment fee for a second account.

Please follow these instructions when utilizing this payment option:

1. Go to the “Start Selling” link located on http://www.2checkout.com.
2. Complete the required information, but choose the “Mail in Your Check” option located at the the top of step 2 of the signup process.
3. When the signup is completed, send an email to sales@2checkout.com with the SellerIDs (old and new).

Step 3 is VERY important, as our Fraud Department will likely terminate the new account for fraudulent payment information without prompt notification to our Sales Department.

Why is My Payment Still Pending?

The term “pending” means that the buyer’s card was charged and the funds are sitting on your account. The funds are scheduled to be processed and released to you at the next payment processing (sales are pending payment to you). This does not mean the credit card has not been verified yet, since all sales are verified in real time.

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