You may not enter orders for your customers. Part of our order identification system, fraud detection service and order tracking depends on having the customer input their orders on our SSL secure order page.
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Can I enter orders myself?
December 30th, 2006, by: knowledgebase+0
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Do Customers Need to Know About 2CO?
December 30th, 2006, by: knowledgebaseIt is important to the credit card associations and 2CO that the relationship between vendors and 2CO is not misrepresented. Vendors should represent 2CO as an authorized retailer or out-sourced vendor solution, not as a “credit card processor” or “payment gateway.” Vendors do have artistic license to incorporate this depiction into the context of their site provided they do not misrepresent the relationship.
You can find more detailed information about our Compliance Guidelines here:
https://www.2checkout.com/language_guidelines.html
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Are adult Web sites permitted?
December 30th, 2006, by: knowledgebaseWe do not permit the sale of any Adult subscription services, chat, or any pornography (pictures, videos, DVDs, magazines)or sites that contain nudity. However, you can sell lingerie, adult toys and similar products with pre approval from the risk dept.
You will be required to provide extra business and personal information because some products/services are “restricted” by 2co. Contact risk@2co.com for further information.
Please see the Prohibited Products list of products and services that CANNOT be sold using 2CheckOut, Inc.
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Can I phone/fax/mail in batches of charges for processing/settlement?
December 30th, 2006, by: knowledgebaseWe do not allow Vendors to phone/fax in batches or submit them by mail. Our system is not set up to handle transactions, or facilitate settlement of funds, in such a manner.
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What Are 2CO’s Sale Requirements?
December 30th, 2006, by: knowledgebase2CO does not enforce a minimum or maximum on sales volume or pricing.
Other than the signup fee, all 2CO fees are applied on a per order, or per transaction, basis. Your account will stay open until you contact us and ask us to close it, even if you do not have any activity on the account for extended periods of time. We also do not penalize any account that experiences lower volumes of sales.
Additional Fraud and Risk Management protection can be utilized on high-dollar volume sales, or when an account experiences a sudden increase in sales volume without prior notification to 2CO.
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Do You Provide Virtual Terminal Services or Can I Enter Orders or Payment Info Myself?
December 30th, 2006, by: knowledgebaseNo, 2CO does not provide virtual terminal service.
Additionally, it will be a violation of your terms of service to enter a customer’s credit card information for them. This practice, known as ‘factoring’, is prohibited by Visa/Mastercard unless specifically addressed in an individual merchant account agreement. Part of our order identification system, fraud detection service and order tracking depends on having the customer input their orders on our SSL secure order page.
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Can I Sign Up If I Am Not in the U.S.?
December 30th, 2006, by: knowledgebase2CO is happy to provide both US suppliers and internationally-based suppliers with an e-commerce solution.
We can service vendors from almost anywhere in the world.
Suppliers from Venezuela must meet certain conditions.
Suppliers or banking institutions from the following countries are currently EXCLUDED from any type of operating arrangement with 2CO:
- North Korea
- Cuba
- Iran
- Sudan
- Syria
- Myanmar (Burma)
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May I use 2CO’s services to sell pixels?
December 30th, 2006, by: knowledgebase2Checkout.com is no longer accepting pixel-selling sites if they guarantee that the site will to be up for more than one year.
It must be stated very clearly on the website that the site is NOT guaranteed to be up for more than one year. If you do not have any guarantee about how long the site will be online, then that must be clearly disclosed to prospective buyers.
In addition to the one-year limit on the guarantee, additional restrictions that 2Checkout is now placing on such sites include:
- 2Checkout will require a copy of a receipt from the site’s hosting service as evidence that hosting has been prepaid for the time that the site is guaranteed.
- Pixel site vendors must complete a Risk Form and return it to 2Checkout.com (I will attach a copy of the form to this e-mail).
- 2Checkout.com will withhold a reserve amount higher than our regular accounts. Reserve level will be 20 percent.
- Pixel-selling sites are strictly restricted to vendors in the United States, Canada, Australia, New Zealand, and the United Kingdom.
If you would like to use 2Checkout.com services for an account with these restrictions, please contact risk@2co.com for a copy of the risk form.
