The shopping process is very simple from the customer’s perspective, but a great deal happens behind the scenes. For example:

A customer visits a Web site, selects a product, then advances to the checkout portion of the process.

At this point, a customer on a 2CO-affiliated site advances to an SSL-encrypted order page, which guarantees the security of their personal and payment information.

Once the customer enters and submits the information, 2CO’s processes immediately perform an authorization. The processes verify that the information submitted is in the correct format, and that the funds required for the sale are available.

If the information is inaccurate, or funds are not available, the sale will be declined and the customer notified as to the reason (if an appropriate code is provided by the cardholder’s bank).

If, however, the information is correct and funds are available, the customer is either sent to a final 2CO page or returned to the return URL that you have specified during setup.

Additionally, a sales confirmation email is sent to you and to the customer, alerting you to the completion of the sale.

The order details can now be viewed in the supplier’s 2Checkout.com account. An authorization hold for the funds has been placed on the customer’s account. On the order details page, the Status field will display as approved, and the Date Paid field will display as Not Yet Paid.

Within the first 24 hours the order will go through Fraud review and supplier is notified of the results via email when the fraud review completes. Assuming the order passes the fraud review, one of two things will happen. If the product was configured as tangible and the supplier is using 2Checkout’s Plug n Play cart, the supplier will then need to mark the order as shipped in their account (after physically shipping the order, of course). If the product is intangible or the supplier is using a third party cart, the order will not need to be marked shipped and the funds will automatically be transferred to 2Checkout.com. On the order details page, the Status field will display as pending, and the Date Paid field will display as Not Yet Paid.

Within 24 hours of being marked as shipped, the funds for the order are received by 2Checkout.com and the Status field will display as Deposited and the Date Paid field will display as Pending. The funds for the order are now deposited in the suppliers account and are added to their weekly payment cycle. Once the supplier is paid for sale the Status field on the order details page will continue to display as Deposited and the Date Paid field will display the date the payment was sent to the supplier by 2Checkout.com.