You can use our ‘Request Invoice’ feature to have an invoice emailed to your customer. The email will have a link to a payment form where the buyer can make payment to you. To access the fraud review page in our new vendor administration panel please login at the following url: https://www.2checkout.com/va/
Once you have logged in click on the ‘Sales’ tab and then select the ‘Request Invoice’ subcategory.
To issue a payment request please follow these steps:
- Click on the ‘Sales’ tab near the top of your account homepage.
- Click on the ‘Request Invoice’ tab in the sales menu.
- Fill out each field on the ‘Request For Payment’ page as they are listed below.
- Your Invoice Number- number you will use to identify the invoice.
- Relevant Web Site- The website that is providing the product or service. (optional)
- Product- You must use the drop down menu to select the product that is being ordered. (Invoices cannot be sent for recurring products so they will not display on this menu)
- Payment Amount- The total price of the invoice.
- Payor Name- The customers name.
- Payor Email- The customers email.
- Subject of Email- Message in the subject line of the email. (optional)
- Use the comment box to add any additional comments you wish to include in the invoice such a list of products being ordered or description of the payment. (optional)
- Click on the ‘Submit Request’ button to send the invoice.
That’s all there is to it. Once the customer completes the order with their payment information, the sale will be logged to your account and email notification sent to you and the customer.
