The email notifications are Auto Sent. There has been no trouble with our Auto Sender. Unfortunately, many SMTP servers have anti-Spam filters on them that search out certain words (Sale, Selling, Sold, !!) and then deem that mail as Spam.

If you log into your account home page and select the ‘Create’ option next to “Add Usernames” under the ‘Helpful Links’ menu, you can create a new user that can also receive your confirmation emails. You will notice that each user has an “Access” and “Email” column, you will simply need to check the boxes in the “Email” column for the emails that you want the new user to receive. Please be certain the email address on the new username is from a different domain that that on the original username. If one email address receives the confirmation and the other doesn’t that will confirm that it is a problem with the email account.

To create a new username in the new vendors area you will first need to login to your account using the following link. https://www.2checkout.com/va/ After you have logged in you will need to click the Account tab on the home page and then click the User Management sub-tab on the Account page. On the User Management page, click the Create Username link on the right side of the page. You will then fill in all the fields on the Create Username page and click the Create Username button at the bottom of the page. After you have created the new username, you will be directed to the Edit User page and you will be able to select the users access level and the email subscriptions for the new user.