2Checkout.com » Services Overview

Why is 2CO on my credit card statement?

2checkout — Tue, 03 Apr 2007 21:58:09 +0000

Who is 2Checkout (2CO.com)?

2Checkout Inc. (2CO) is a reseller for thousands of online businesses. If you have a 2CO or 2Checkout charge on your statement, it is very likely that you or someone in your household placed an online order with one of our contracted vendors.

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What is 2Checkout (2CO.com) billing me for?

If you have a 2CO charge on your statement, please look up your order here to verify your purchase or report a problem:

I do not recognize a charge on my bank statement.
I know my order number and wish to report a problem.
I don’t know my order number and wish to report a problem.

Look Up Order

Want to Speak to a Service Representative?

If you wish to speak to a representative, call our Customer Service Support Center toll-free at 1-877-294-0273.

Direct: 1–614–921–2450
International: +1 1–614–921–2450
US and Canada Toll Free: 1–877–294–0273
UK and Northern Ireland: 0871 284 4844

Have You Reported a Problem that was NOT Resolved?

If you previously reported a problem concerning a purchase, please submit a support ticket to have the 2Checkout customer service staff intercede.

Can I Use 2CO?

knowledgebase — Sat, 30 Dec 2006 07:00:00 +0000

2CO has a number of requirements that you need to meet before you can affiliate with our company. Basically, you can become an affiliated 2CO vendor if:

You maintain a web site(s) that contains complete marketing, advertising, and product information including valid customer service information, a refund and return policy, our compliance disclaimer and a universally accepted privacy policy.
Our customers will place the orders themselves through your web site and 2CO.com. Suppliers of 2CO agree not to place orders on behalf of customers as part of normal business operations.
Your product or service meets our product/service requirements.

Please thoroughly review Our Policies including the Prohibited Products list before choosing 2CO as your marketing partner.

Thank you for your interest in 2CO! We’ll be happy to address any issues or concerns that are not covered in this knowledge base via ticket system submissions.

I Do Not Have a Web Site Yet, Can I Sign Up?

knowledgebase — Sat, 30 Dec 2006 07:00:00 +0000

If you are establishing your domain, or your site is under construction, you can still open an account with 2CO. Many new suppliers prefer to include 2CO in their site design prior to actually being ready to sell.

Additionally, since your account is not charged for inactivity, there is no financial penalty for pro-actively establishing your account.

Once your site has been established, the Domain details can be updated by sending an email to Risk@2co.com or submitting a Support Ticket through our Help Desk.

Once your account is active and processing sales, to change the URL of your account their will be a $19.00 USD fee charged.

Please note that our Risk Management Department may contact you in regard to any changes made to this information. This is done to protect you and ensure the changes do not include any potential move or violation of our operating policies.

Please remember, that until your site has been reviewed by our Risk department you will not be able to accept sales.