2Checkout.com » session http://www.2checkout.com/community merchant account / credit card processing alternative Tue, 16 Mar 2010 13:29:45 +0000 http://wordpress.org/?v=2.9.1 en hourly 1 When placing a test order, I add items to my cart, close my browser and then come back, but the items are still there. Why? http://www.2checkout.com/community/blog/knowledge-base/suppliers/tech-support/using-the-plug-n-play-cart/when-placing-a-test-order-i-add-items-to-my-cart-close-my-browser-and-then-come-back-but-the-items-are-still-there-why http://www.2checkout.com/community/blog/knowledge-base/suppliers/tech-support/using-the-plug-n-play-cart/when-placing-a-test-order-i-add-items-to-my-cart-close-my-browser-and-then-come-back-but-the-items-are-still-there-why#comments Sat, 30 Dec 2006 07:00:00 +0000 knowledgebase https://192.168.2.217/fresh/blog/2006/12/30/when-placing-a-test-order-i-add-items-to-my-cart-close-my-browser-and-then-come-back-but-the-items-are-still-there-why/ The 2Checkout purchase routine sets a cookie on the user’s computer when they begin a purchase. This cookie remembers what the customer had placed into their cart. This way, if the customer loses their Internet connection or is otherwise unable to complete their order, they are not forced the entire checkout process over when they come back to finish their order.

Because you are using the same computer, you may see items in the cart from the previous order. Your customers will not see this because they are using different computers and Customer #2’s computer will not have the cookie set by Customer #1’s computer.

]]> http://www.2checkout.com/community/blog/knowledge-base/suppliers/tech-support/using-the-plug-n-play-cart/when-placing-a-test-order-i-add-items-to-my-cart-close-my-browser-and-then-come-back-but-the-items-are-still-there-why/feed 0 Why are the products from a previous sale still in the cart when I came back to place another order? http://www.2checkout.com/community/blog/knowledge-base/suppliers/tech-support/using-the-plug-n-play-cart/why-are-the-products-from-a-previous-sale-still-in-the-cart-when-i-came-back-to-place-another-order http://www.2checkout.com/community/blog/knowledge-base/suppliers/tech-support/using-the-plug-n-play-cart/why-are-the-products-from-a-previous-sale-still-in-the-cart-when-i-came-back-to-place-another-order#comments Sat, 30 Dec 2006 07:00:00 +0000 knowledgebase https://192.168.2.217/fresh/blog/2006/12/30/why-are-the-products-from-a-previous-sale-still-in-the-cart-when-i-came-back-to-place-another-order/ The reason for the products to not be removed from the cart from previous purchase is because you have tested a demo sale more than once without actually completing the sale. This means the product was “cookied” into the cart. The cart will remember items you put in the cart, and will only clear out by either a live purchase, or by putting a zero in and saving changes. This should not happen for a new buyer, or a buyer who completed a sale previously.

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