TUTORIAL: Creating Shipping Methods

If you plan to offer tangible products via 2Checkout you will need to create at least one shipping method.This tutorial will explain how you can create a shipping method using the new vendor administration section of your 2Checkout account. To access the shipping section of our new vendor administration panel login at the following url: https://www.2checkout.com/va/

Once you have logged in please click on the ‘Shipping’ tab.

From the shipping screen click the icon labeled ‘Add New Shipping Method’ to open the Shipping Wizard. The first screen has three sections, as described below.

Continue reading…

Country Codes

Below are all the available countries to ship to through 2Checkout and their relative country codes, listed in alphabetical order by country name. These codes are to be used with the ‘country’ parameter. This listing reflects the changes made in the new version of our purchase routine effective as of July 17, 2007.

AFG - Afghanistan
ALB - Albania
DZA - Algeria
ASM - American Samoa
AND - Andorra
AGO - Angola
AIA - Anguilla
ATA - Antarctica
ATG - Antigua and Barbuda
ARG - Argentina
ARM - Armenia
ABW - Aruba
AUS - Australia
AUT - Austria
AZE - Azerbaijan
BHS - Bahamas
BHR - Bahrain
BGD - Bangladesh
BRB - Barbados
BLR - Belarus
BEL - Belgium
BLZ - Belize
BEN - Benin
BMU - Bermuda
BTN - Bhutan
BOL - Bolivia
BIH - Bosnia and Herzegovina
BWA - Botswana
BVT - Bouvet Island
BRA - Brazil
IOT - British Indian Ocean Territory
BRN - Brunei Darussalam
BGR - Bulgaria
BFA - Burkina Faso
BDI - Burundi
KHM - Cambodia
CMR - Cameroon
CAN - Canada
CPV - Cape Verde
CYM - Cayman Islands
CAF - Central African Republic
TCD - Chad
CHL - Chile
CHN - China
CXR - Christmas Island
CCK - Cocos (Keeling) Islands
COL - Colombia
COM - Comoros
COG - Congo
COD - Congo, the Democratic Republic of the
COK - Cook Islands
CRI - Costa Rica
CIV - Cote D’ivoire
HRV - Croatia (Hrvatska)
CUB - Cuba
CYP - Cyprus
CZE - Czech Republic
DNK - Denmark
DJI - Djibouti
DMA - Dominica
DOM - Dominican Republic
ECU - Ecuador
EGY - Egypt
SLV - El Salvador
GNQ - Equatorial Guinea
ERI - Eritrea
EST - Estonia
ETH - Ethiopia
FLK - Falkland Islands (Malvinas)
FRO - Faroe Islands
FJI - Fiji
FIN - Finland
FRA - France
FXX - France, Metropolitan
GUF - French Guiana
PYF - French Polynesia
ATF - French Southern Territories
GAB - Gabon
GMB - Gambia
GEO - Georgia
DEU - Germany
GHA - Ghana
GIB - Gibraltar
GRC - Greece
GRL - Greenland
GRD - Grenada
GLP - Guadeloupe
GUM - Guam
GTM - Guatemala
GIN - Guinea
GNB - Guinea-Bissau
GUY - Guyana
HTI - Haiti
HMD - Heard Island and Mcdonald Islands
HND - Honduras
HKG - Hong Kong
HUN - Hungary
ISL - Iceland
IND - India
IDN - Indonesia
IRN - Iran, Islamic Republic of
IRQ - Iraq
IRL - Ireland
ISR - Israel
ITA - Italy
JAM - Jamaica
JPN - Japan
JOR - Jordan
KAZ - Kazakhstan
KEN - Kenya
KIR - Kiribati
PRK - Korea, Democratic People’s Republic of
KOR - Korea, Republic of
KWT - Kuwait
KGZ - Kyrgyzstan
LAO - Lao People’s Democratic Republic
LVA - Latvia
LBN - Lebanon
LSO - Lesotho
LBR - Liberia
LBY - Libyan Arab Jamahiriya
LIE - Liechtenstein
LTU - Lithuania
LUX - Luxembourg
MAC - Macao
MKD - Macedonia, the Former Yugoslav Republic of
MDG - Madagascar
MWI - Malawi
MYS - Malaysia
MDV - Maldives
MLI - Mali
MLT - Malta
MHL - Marshall Islands
MTQ - Martinique
MRT - Mauritania
MUS - Mauritius
MYT - Mayotte
MEX - Mexico
FSM - Micronesia, Federated States of
MDA - Moldova, Republic of
MCO - Monaco
MNG - Mongolia
MNE - Montenegro
MSR - Montserrat
MAR - Morocco
MOZ - Mozambique
MMR - Myanmar
NAM - Namibia
NRU - Nauru
NPL - Nepal
NLD - Netherlands
ANT - Netherlands Antilles
NCL - New Caledonia
NZL - New Zealand
NIC - Nicaragua
NER - Niger
NGA - Nigeria
NIU - Niue
NFK - Norfolk Island
MNP - Northern Mariana Islands
NOR - Norway
OMN - Oman
PAK - Pakistan
PLW - Palau
PSE - Palestinian Territory, Occupied
PAN - Panama
PNG - Papua New Guinea
PRY - Paraguay
PER - Peru
PHL - Philippines
PCN - Pitcairn
POL - Poland
PRT - Portugal
PRI - Puerto Rico
QAT - Qatar
REU - Reunion
ROU - Romania
RUS - Russian Federation
RWA - Rwanda
SHN - Saint Helena
KNA - Saint Kitts and Nevis
LCA - Saint Lucia
SPM - Saint Pierre and Miquelon
VCT - Saint Vincent and the Grenadines
WSM - Samoa
SMR - San Marino
STP - Sao Tome and Principe
SAU - Saudi Arabia
SEN - Senegal
SRB - Serbia
SCG - Serbia and Montenegro
SYC - Seychelles
SLE - Sierra Leone
SGP - Singapore
SVK - Slovakia
SVN - Slovenia
SLB - Solomon Islands
SOM - Somalia
ZAF - South Africa
SGS - South Georgia and the South Sandwich Islands
ESP - Spain
LKA - Sri Lanka
SDN - Sudan
SUR - Suriname
SJM - Svalbard and Jan Mayen Islands
SWZ - Swaziland
SWE - Sweden
CHE - Switzerland
SYR - Syrian Arab Republic
TWN - Taiwan
TJK - Tajikistan
TZA - Tanzania, United Republic of
THA - Thailand
TLS - Timor-Leste
TGO - Togo
TKL - Tokelau
TON - Tonga
TTO - Trinidad and Tobago
TUN - Tunisia
TUR - Turkey
TKM - Turkmenistan
TCA - Turks and Caicos Islands
TUV - Tuvalu
UGA - Uganda
UKR - Ukraine
ARE - United Arab Emirates
GBR - United Kingdom
USA - United States
UMI - United States Minor Outlying Islands
URY - Uruguay
UZB - Uzbekistan
VUT - Vanuatu
VAT - Vatican City State (Holy See)
VEN - Venezuela
VNM - Viet Nam
VGB - Virgin Islands, British
VIR - Virgin Islands, U.S.
WLF - Wallis and Futuna Islands
ESH - Western Sahara
YEM - Yemen
YUG - Yugoslavia
ZAR - Zaire
ZMB - Zambia
ZWE - Zimbabwe

Reshipping Packages

Access USACustomers without a US shipping address can now receive products from vendors who only ship to the US!

2Checkout has partnered with Access USA to help international customers purchase products from suppliers who do not ship to their country. Access USA allows international customers to sign up for an account and receive a US street address to enter in their online order. Access USA will receive the goods and forward them to your international address.

Any questions regarding this service or orders shipped using this service should be referred to the Access USA directly.

Click here to learn more about Access USA.

Error Message: No shipping available to your country!

Why am I getting this “No shipping available to your country!” error?

No shipping available to your country!
(The vendor may need to define a shipping method.)

This error is generated when the supplier is selling a tangible product and the shipping country entered by the customer does not have a valid shipping method set up in the supplier’s 2Checkout account. If the supplier wishes to ship to that country they will need a shipping method that includes it. Suppliers can follow the instructions listed in our shipping method tutorial for assistance creating or editing shipping methods.

If you are an international customer and wish to place an order with a supplier who does not ship to your country, you can use the service provided by Access USA to facilitate shipping to your location.

Click here to learn more about Access USA.

Related Article: Reshipping Packages

USPS Shipping Rate Changes

Starting May 14, 2007, there will be many changes to shipping with the US Postal Service.

The rates will be changing on several of the products. They will also be consolidating many of the international shipping options and allowing both domestic and international shipping with the same Priority and Express Mail packaging. To read more about changes with the postal service, check out their news release page.

How do I mark orders as shipped?

To mark your orders as shipped, please follow these steps:

  1. Log into your 2CO Account Homepage.
  2. Under “Helpful Links” click on the “Mark” link by “Mark Shipping”.
  3. Choose the format you would like to search by and click the “submit” button.
  4. On the Shipping Page you will need to enter a tracking number (or other text, if this does not apply).
  5. Confirm that the Shipping Method is correct
  6. Choose to notify the customer or not.
  7. Add comments, if you like.
  8. Click the “Mark shipped” button.

Please note that if your products are not defined as tangible (many custom/third party carts do not define products as tangible), you are not currently required to mark orders as shipped.

My customers aren’t being charged shipping. Why not?

If you are using our Plug n’ Play cart, there are two main issues that could cause your customers not to be charged shipping on orders placed.

Your Products are Set up as ‘Intangible’:

When you set up your products in our database, you have the option of indicating whether they are tangible (a physical product that will be shipped or otherwise delivered offline) or intangible (a good that will be delivered by download or electronically). If your product(s) are set up as intangible, shipping charges will not be applied because the system thinks your products wont be shipped.

To check this:

1. Login to your 2CO account.
2. Click on ‘Set up Products’.
3. You will be presented with a list of all the products you have added to our database. Please click ‘Edit’ for each product, and insure that the bubble next to ‘Yes’ is selected for each product that will be shipped.

You Have Not Set up Any Shipping Methods:

You must set up shipping methods in order for 2CO to charge shipping fees to your customers when they order. If you haven’t set up any shipping methods, the system does not know how much to charge, so it assumes you don’t want to charge anything.

To check this:

1. Login to your 2CO account.
2. Click on ‘Shipping Methods’.
3. If you see a message that says ‘You have no shipping methods’, then your shipping methods have not been set up and this is why no charges are applied to orders.
4. Click the button to set up shipping methods for your account to rectify this problem.

If you are using a third-party cart, the 2CO software does not compute shipping. This function is handled by your third-party cart. Please check the configuration of your cart to ensure that this is set up correctly.

How do I set up shipping charges by weight, flat rate or by country?

This tutorial describes how to set up shipping methods in your account for the first time. If you are looking to edit shipping methods that you have already defined, please see that article which is linked at the bottom of this page.

1. Login to your account at https://www.2checkout.com/2co/login.

2. Click on ‘Shipping Methods’.

3. You should arrive at a page telling you that no shipping methods have been se tup yet. Click on the specified button to continue. A new window will open.

4. You will see the following fields. Below is an explanation of each.

Name - This is what your shipping method will be called. You could put the name of the company here or anything else. (Examples: DHL, Federal Express, Pickup)

Base - This is the base amount to charge. All charges are computed from this amount. Enter as a figure to two decimal places without a currency symbol. (Example: 5.95, 4.00)

Weight - If you will be offering flat rate shipping for this shipping method, leave this box unchecked. If the charge will be based on weight and you plan to specify the weight for each product in your account, please check this box.

Countries - If you only want to offer shipping to customers within your country, check ‘Home Country Only’. To sell to all countries, check ‘All Trusted Countries’. Note that you can disallow orders from specific countries in the next step.

5. Click ‘Create Method’ to save this shipping method.

6. If you wish to add additional methods, you may do so by repeating steps one through five in the boxes provided to the right.

7. When you are done adding all methods, please click ‘Close this Window’.

8. You will be returned to a page that shows each of the shipping
method(s) you have created, together with any existing methods (if any) that were already in your account. This page will have a spreadsheet-like appearance. Going across the page, you will have a listing of each method you created. Going down the page, is a listing of all countries you currently accept shipments from.

To not allow a particular shipping method to be selected when the customer is in a given country, check the ‘Remove’ box associated for that country and shipping method and then press ‘Submit Changes’. You will notice that ‘Method Not Allowed’ now appears for that method.

To disallow orders from a given country, check all of the ‘Remove’ boxes associated with that country for all methods and then press ‘Submit Changes’. If all methods for a given country are removed, the country disappears from the list and no one can order from that country.

The above two sections only apply to tangible orders. You can restrict intangible orders by using the e-good blacklist utility.

You will also see an option to add a surcharge for one or more countries. A surcharge is an additional charged applied to all orders from the specified country in addition to the base rate that has been set for that method.

Formula: Base Rate + Surcharge = Amount Charged on Payment Screen

For example, if you create a method called ‘DHL’ with a base charge of ‘5.00′ and specify a surcharge of ‘10.00′ for Canada, any Canadian customer who attempts to order and specifies "Canada" as their country will be charged $15.00.

The ‘Total’ line tells you what the cost will be to customers ordering from that country. If you don’t want to add a surcharge and only want to charge the base rate, leave it as is (0.00).

9. If you elected to apply shipping charges by weight when you added the method, then you will see ‘Weight Charges Apply’ under the method(s) that have been so designated. Click on the link to set up your rate table. You must set up a rate table in order to charge shipping by weight.

Every shipping method with a weight charge has a default of 1 Currency Unit per pound of goods. When you enter a new division you are entering an upper bound for a weight group. For example you create a division of 5lbs with a surcharge of 10 Currency Units. This will add a surcharge of 10 for all orders from 0-5lbs.

If an order is 5.01 lbs in weight it will fall into the next highest weight division.

If an order is heavier than any specified division the system will take the cost of the heaviest division and add the overweight amount for that method until it surpasses the weight of the order.

For example:

5lbs and 10 Currency Units is the largest weight division you have and the current overweight amount is 1 Currency Unit.

The charge for an 11 pound order would be 16 Currency Units. 10 Units for the 5lb division and 1 Unit for each pound over the 5lb division.

To change the overweight amount from the default of 1 Currency Unit/pound you can set this at the bottom of the page. This will area will also show you examples of weights that are beyond your current weight divisions and what the shipping charges would be.

If you wish to add a set amount for each pound worth of products added to the cart, specify this amount under ‘Each above add’ as a number to two decimal places with no currency symbol. Remember that this amount is in addition to the base charge and any surcharges for specific countries. (Example: 1.35)

Under ‘New’, type a numerical unit of measure in pounds. Then specify a dollar amount to the right of this field in the box.

When you have finished, press ‘Close Window’ and you will be returned to the main shipping screen.

Continue to set up a weight charge table for each shipping method you have designated as being calculated by weight as described in step nine of this tutorial.

Note: If you are using a third-party cart, any settings for shipping made in your 2CO account will NOT apply to items bought through the cart. Your cart will be responsible for setting up shipping and applying it to the orders.

Do customers automatically receive a message confirming that an order was shipped?

Yes. When you indicate an order has been shipped in the admin area, the buyer is automatically notified. This option can be turned off if it is not needed.

Can I use 2CheckOut’s admin screen to keep track of whether or not an order has been shipped?

Yes, you can use our admin screens as your own online order system.

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