“Online retailers are, according to Shop.org’s eHoliday Study, expecting increased holiday sales this year and, in preparation, are attracting bargain-hungry shoppers with free delivery.”

This is good news! After a couple years of worried customers and lagging sales, this comes as welcome encouragement. This also tells us that while customers are willing to spend money, they are still looking at price as a deciding factor. Offering your customers an incentive, like free shipping, to buy your product could be the deciding factor your customer needs to make that important decision to complete their sale.

Advertising is also taking a very affordable turn this year. More and more people are using social media to promote their websites. These avenues are usually inexpensive, if not free, and more popular every day. From the BizReport article:

“According to the survey nearly half (47.1%) of online retailers surveyed are increasing their use of social media this holiday season.”

Given the array of social media sites that cater to specific demographics (national, hobby, music, etc.) as well as the more generally popular sites like MySpace and FaceBook, you have the ability to reach either specifically targeted or a more varied customer base. You can reach them when they are looking to spend money, catch their attention, and sell them on your product – With free shipping for a limited time only.

Important Note: The unit of measure for weight fields in the Shipping Wizard will display pounds.This measurement is given as an example only, and you may consider 1 pound to equal 1 of your unit of measure.

To begin, you will first need to log in to your account and then click the Shipping tab to be redirected to the Shipping Methods page in your account.

Step 1: Click the blue plus sign “+” next to Add New Shipping Method on the right side of the Shipping page. A new Shipping Wizard window will open in your browser.

Step 2: Enter a Shipping Method Name, Tracking URL (if applicable), select what shipping charges will be based on, customers country, order total or order weight, and then select what countries this method will be offered to. Suppliers may offer the method to customers from all trusted countries, the supplier’s home country only, or, from a custom list. If you will be shipping by a method that will provide tracking numbers, you may want to list that url in the Tracking URL field as the url will be included in the shipment confirmation email that can be sent to the customer when the order is marked as shipped. After you have entered a Shipping Method Name, Tracking URL (if applicable), selected how shipping charges will be calculated and what countries the method will be offered to click Continue.

Step 3: Enter a Base Price for the method, and select how shipping charges will be calculated, based on customers country, order total or order weight. Please note: The Base Charge will be charged on all orders regardless of order weight. After you have entered a Base Price and selected how shipping charges will be calculated, click Continue.

Step 4: If you had selected Home Country Only or All Trusted Countries, you will not see this screen and will go directly to Step 5 or 5A. If you had selected Custom List, you will now select the countries this method will be offered to. To add countries to the list, highlight the country and click the Add Countries button. After you have added all of the countries the method will be offered to, click Continue.

If you will be calculating shipping charges based on exact order weight please follow Steps 5 and 6. If you will be calculating shipping based on weight ranges please follow Steps 5A and 6A.

Step 5: Enter a Weight Max and Amount . When calculating the charges based on exact order weight, you will need to enter the maximum order weight that will only be charged the Base Price in the Weight Max Field, then enter 0.00 in the amount field and click Add Surcharge. Please note: The Weight Max field will only accept whole numbers, 1, 2, 3, etc.

Step 6: Set Overweight Charge. The Overweight Charge will be the amount that is added for each pound over the Weight Max that was set in Step 5. When charging shipping based on the exact order amount, Overweight Charges will be based on the exact order weight. As an example: If you had set up the method to charge a Base Charge of $1.00 and the Overweight Charge is set to $1.00 for each pound over 1, the shipping charges for an order that weighed 1.50 pounds would be $1.50. $1.00(Base Charge) + $.50(Overweight Charge)=$1.50 Shipping cost. After you have entered the Overweight Charge, click Continue. Go to Step 7.

Step 5A: Enter the Weight Max and Amount. The first Weight Max that you enter will determine the maximum order weight that would only bill the customer the Base Charge that was set up in Step 3. For the Amount for the first Weight Max you will enter 0.00 and click Add Surcharge. Continue to add additional Weight Maxes and Surcharges for each weight range you wish to use on the method. In the below example the method is set up to charge customers a Base Price of $1.00 for the first 10 pounds and to then add a Surcharge of $1.00 for orders from 10.01 to 20 pounds, $2.00 for orders from 20.01 to 30 pounds, $3.00 for orders from 30.01 to 40 pounds. After you have entered all of the weight ranges for the method go to Step 6A. Please note: The Weight Max field will only accept whole numbers, 1, 2, 3, etc.

Step 6A: Set Overweight Charge. The Overweight Charge will be the amount that is added for each pound over the highest weight that you had entered for your weight divisions in Step 5A. When charging shipping based on weight ranges, the Overweight Charges will be based on the exact Overweight amount. As an example, if you were charging $4.00 for orders up to 40 pounds, and adding an additional $1.00 for each pound over 40, for an order weighing 40.50 pounds the customer would be charged $4.50 for shipping. $4.00(Charge for weights up to 40 pounds) + $.50(Overweight Charge for .50 pounds)= $4.50 total shipping cost. After you have entered the Overweight Charge click Continue.

Step 7: Review the settings for the method and save the Shipping Method. To save the method to your account click Save after you have reviewed the settings for the method. The page will refresh and advise the method has been successfully created and you may then click Close to exit the Shipping Wizard.

To begin, you will first need to log in to your account and then click the Shipping tab to be redirected to the Shipping Methods page in your account.

Step 1: Click the blue plus sign “+” next to Add New Shipping Method on the right side of the Shipping page. A new Shipping Wizard window will open in your browser.

Step 2: Enter a Shipping Method Name, Tracking URL (if applicable), select what shipping charges will be based on, customers country, order total or order weight and then select what countries this method will be offered to. Suppliers may offer the method to customers from all trusted countries, the supplier’s home country only, or, from a custom list. If you will be shipping by a method that will provide tracking numbers, you may want to list that url in the Tracking URL field as the url will be included in the shipment confirmation email that can be sent to the customer when the order is marked as shipped. After you have entered a Shipping Method Name, Tracking URL (if applicable), selected how shipping charges will be calculated and what countries the method will be offered to, click Continue.

Step 3: Enter a Base Price for the method, and select how shipping charges will be calculated, based on customers country, order total or order weight. Please note: The base charge will be charged on all orders regardless of order total. After you have entered a Base Price and selected how shipping charges will be calculated, click Continue.

Step 4: If you had selected Home Country Only or All Trusted Countries, you will not see this screen and will go directly to Step 5. If you had selected Custom List, you will now select the countries this method will be offered to. To add countries to the list, highlight the country and click the Add Countries button. After you have added all of the countries the method will be offered to, click Continue.

Step 5: Enter the Order Max Total and Amount. The Order Max total is the maximum order amount that would only be charged the Base Price created in Step 3. As an example, if you wanted customers to be charged $1.00 shipping for orders up to $10.00, you would enter 1.00 as the Base Price, 10.00 in Order Max Total field, 0.00 in the Amount field and then click the blue Add Surcharge button.

Step 6: Adding additional order total surcharges. To add additional order total surcharges, you will enter the amount for the Order Total Max and the amount for the Surcharge to be added to the order total and click the blue Add Surcharge button. In the example in the image below, the method is set up to charge customers $1.00 for orders up to $10.00, and to then add an additional $1.00 shipping charge for every $5.00 ordered over $10.00. In the below example, customers with orders totaling more than $45.00 would only be charged the base price that had been entered for the method as there isn’t a designated surcharge for orders totaling more than $45.00. After you have entered all of the surcharges for the method, click Continue.

Step 7: Review the settings for the method and save the Shipping Method. After you have reviewed the settings, click Save to save the method in your account. The page will refresh and advise the method has been successfully created and you may then click Close to exit the Shipping Wizard.

Related Article:

• Tutorial: Creating Shipping Methods

Once you have logged in please click on the ‘Shipping’ tab.

From the shipping screen click the icon labeled ‘Add New Shipping Method’ to open the Shipping Wizard. The first screen has three sections, as described below.

The shipping method name field is used to create a name for your shipping method. This name will be displayed to customers when the shipping method is available for them to select, so you may want to make it fairly descriptive.

The options in the Pricing section decide how the cost of your shipping method will be calculated and has three options.

• Free- Will create a shipping method with a base price of ‘0.00′. Will show ‘Free’ in the price column at checkout.
• Fixed- Allow you to specify a static flat-fee.
• Price based on delivery country, weight, or order total- Opens more advanced pricing schemes. As the name suggests it can be used to charge a higher shipping fee based on the country the product will be shipped to, how much the products ordered weigh and/or the amount of the order total.

The Countries section is used to specify what countries your shipping method applies to. If you will be using this method to ship internationally select ‘all trusted countries’. If you are only shipping within your home country select ‘home country only’, otherwise you can select ‘custom list’ to select specific countries that your shipping method will be used for.

If you selected a pricing option other then free then you will be presented with the Surcharge Options page. Enter a base price for your shipping method to use. If you selected fixed for your pricing scheme, this will be the flat-rate that is used to calculate shipping, otherwise you will have a chance to add additional surcharges on the next screen. Your base price can be 0.00 but cannot be a negative value.

If you selected price based on delivery country, weight, or order total for pricing then you will also see a Countries section that can be used to further customize the pricing for your method. Select whether you want to customize your shipping method by country, weight, order total or any combination thereof.

The Custom Country List section serves two purposes. It allows you select the applicable countries for your shipping method if you selected the Custom List option and will allow you set country-specific surcharges if you selected price based on delivery country, weight, or order total. You can add countries to your method using the list at the top of the page or remove countries using the list at the bottom. Use the surcharge amount field to enter your desired surcharges for each country if you selected that option earlier in the process, otherwise the field will not be displayed.

The Set Overweight Charge / Add A Weight Surcharge page will be displayed if you chose to add shipping surcharges based on the total weight of the order. The set overweight charge field can be used to specify how much will be added per pound if the order weight goes over your maximum weight division. To create a weight division use the weight max field and specify an amount to be charged if the order weight is under or equal to your weight setting (but above any weight divisions below it). For example, if you create a surcharge for 2 lbs at 2.00 and 4 lbs at 6.00 and the order weighs 1 lb the shipping surcharge will be 2.00 plus your base price. If the order weight is 3 lbs, the surcharge will be 6.00 plus your base price. Another way to think of this process it that the weight of the order is rounded up until it finds the nearest weight max. One thing to keep in mind is that although the weight measurement used throughout the admin area (and, therefor, also in this tutorial) is pounds (lbs), our system doesn’t know the difference between this and any other measurement (ie. ounces or kilograms). Feel free to use your preferred weight measurements so long as you use them globally for your account.

The Add An Order Total Surcharge page is used to specify a total price and how much the surcharge should be if the order total is equal to or below it. This feature works similar to the weight based method in that the order total will be rounded up until the next division is found.

The Confirmation page will give you a quick overview of the options you have selected for your shipping method. Click the ‘Save’ button to complete the shipping wizard or ‘Back’ to return to a previous page and make additional changes.

AFG – Afghanistan
ALB – Albania
DZA – Algeria
ASM – American Samoa
AND – Andorra
AGO – Angola
AIA – Anguilla
ATA – Antarctica
ATG – Antigua and Barbuda
ARG – Argentina
ARM – Armenia
ABW – Aruba
AUS – Australia
AUT – Austria
AZE – Azerbaijan
BHS – Bahamas
BHR – Bahrain
BGD – Bangladesh
BRB – Barbados
BLR – Belarus
BEL – Belgium
BLZ – Belize
BEN – Benin
BMU – Bermuda
BTN – Bhutan
BOL – Bolivia
BIH – Bosnia and Herzegovina
BWA – Botswana
BVT – Bouvet Island
BRA – Brazil
IOT – British Indian Ocean Territory
BRN – Brunei Darussalam
BGR – Bulgaria
BFA – Burkina Faso
BDI – Burundi
KHM – Cambodia
CMR – Cameroon
CAN – Canada
CPV – Cape Verde
CYM – Cayman Islands
CAF – Central African Republic
TCD – Chad
CHL – Chile
CHN – China
CXR – Christmas Island
CCK – Cocos (Keeling) Islands
COL – Colombia
COM – Comoros
COG – Congo
COD – Congo, the Democratic Republic of the
COK – Cook Islands
CRI – Costa Rica
CIV – Cote D’ivoire
HRV – Croatia (Hrvatska)
CYP – Cyprus
CZE – Czech Republic
DNK – Denmark
DJI – Djibouti
DMA – Dominica
DOM – Dominican Republic
ECU – Ecuador
EGY – Egypt
SLV – El Salvador
GNQ – Equatorial Guinea
ERI – Eritrea
EST – Estonia
ETH – Ethiopia
FLK – Falkland Islands (Malvinas)
FRO – Faroe Islands
FJI – Fiji
FIN – Finland
FRA – France
FXX – France, Metropolitan
GUF – French Guiana
PYF – French Polynesia
ATF – French Southern Territories
GAB – Gabon
GMB – Gambia
GEO – Georgia
DEU – Germany
GHA – Ghana
GIB – Gibraltar
GRC – Greece
GRL – Greenland
GRD – Grenada
GLP – Guadeloupe
GUM – Guam
GTM – Guatemala
GIN – Guinea
GNB – Guinea-Bissau
GUY – Guyana
HTI – Haiti
HMD – Heard Island and Mcdonald Islands
HND – Honduras
HKG – Hong Kong
HUN – Hungary
ISL – Iceland
IND – India
IDN – Indonesia
IRQ – Iraq
IRL – Ireland
ISR – Israel
ITA – Italy
JAM – Jamaica
JPN – Japan
JOR – Jordan
KAZ – Kazakhstan
KEN – Kenya
KIR – Kiribati
KOR – Korea, Republic of
KWT – Kuwait
KGZ – Kyrgyzstan
LAO – Lao People’s Democratic Republic
LVA – Latvia
LBN – Lebanon
LSO – Lesotho
LBR – Liberia
LBY – Libyan Arab Jamahiriya
LIE – Liechtenstein
LTU – Lithuania
LUX – Luxembourg
MAC – Macao
MKD – Macedonia, the Former Yugoslav Republic of
MDG – Madagascar
MWI – Malawi
MYS – Malaysia
MDV – Maldives
MLI – Mali
MLT – Malta
MHL – Marshall Islands
MTQ – Martinique
MRT – Mauritania
MUS – Mauritius
MYT – Mayotte
MEX – Mexico
FSM – Micronesia, Federated States of
MDA – Moldova, Republic of
MCO – Monaco
MNG – Mongolia
MNE – Montenegro
MSR – Montserrat
MAR – Morocco
MOZ – Mozambique
NAM – Namibia
NRU – Nauru
NPL – Nepal
NLD – Netherlands
ANT – Netherlands Antilles
NCL – New Caledonia
NZL – New Zealand
NIC – Nicaragua
NER – Niger
NGA – Nigeria
NIU – Niue
NFK – Norfolk Island
MNP – Northern Mariana Islands
NOR – Norway
OMN – Oman
PAK – Pakistan
PLW – Palau
PSE – Palestinian Territory, Occupied
PAN – Panama
PNG – Papua New Guinea
PRY – Paraguay
PER – Peru
PHL – Philippines
PCN – Pitcairn
POL – Poland
PRT – Portugal
PRI – Puerto Rico
QAT – Qatar
REU – Reunion
ROU – Romania
RUS – Russian Federation
RWA – Rwanda
SHN – Saint Helena
KNA – Saint Kitts and Nevis
LCA – Saint Lucia
SPM – Saint Pierre and Miquelon
VCT – Saint Vincent and the Grenadines
WSM – Samoa
SMR – San Marino
STP – Sao Tome and Principe
SAU – Saudi Arabia
SEN – Senegal
SRB – Serbia
SCG – Serbia and Montenegro
SYC – Seychelles
SLE – Sierra Leone
SGP – Singapore
SVK – Slovakia
SVN – Slovenia
SLB – Solomon Islands
SOM – Somalia
ZAF – South Africa
SGS – South Georgia and the South Sandwich Islands
ESP – Spain
LKA – Sri Lanka
SUR – Suriname
SJM – Svalbard and Jan Mayen Islands
SWZ – Swaziland
SWE – Sweden
CHE – Switzerland
TWN – Taiwan
TJK – Tajikistan
TZA – Tanzania, United Republic of
THA – Thailand
TLS – Timor-Leste
TGO – Togo
TKL – Tokelau
TON – Tonga
TTO – Trinidad and Tobago
TUN – Tunisia
TUR – Turkey
TKM – Turkmenistan
TCA – Turks and Caicos Islands
TUV – Tuvalu
UGA – Uganda
UKR – Ukraine
ARE – United Arab Emirates
GBR – United Kingdom
USA – United States
UMI – United States Minor Outlying Islands
URY – Uruguay
UZB – Uzbekistan
VUT – Vanuatu
VAT – Vatican City State (Holy See)
VEN – Venezuela
VNM – Viet Nam
VGB – Virgin Islands, British
VIR – Virgin Islands, U.S.
WLF – Wallis and Futuna Islands
ESH – Western Sahara
YEM – Yemen
YUG – Yugoslavia
ZAR – Zaire
ZMB – Zambia
ZWE – Zimbabwe

2Checkout has partnered with Access USA to help international customers purchase products from suppliers who do not ship to their country. Access USA allows international customers to sign up for an account and receive a US street address to enter in their online order. Access USA will receive the goods and forward them to your international address.

Any questions regarding this service or orders shipped using this service should be referred to the Access USA directly.

Click here to learn more about Access USA.

No shipping available to your country!
(The vendor may need to define a shipping method.)

This error is generated when the supplier is selling a tangible product and the shipping country entered by the customer does not have a valid shipping method set up in the supplier’s 2Checkout account. If the supplier wishes to ship to that country they will need a shipping method that includes it. Suppliers can follow the instructions listed in our shipping method tutorial for assistance creating or editing shipping methods.

If you are an international customer and wish to place an order with a supplier who does not ship to your country, you can use the service provided by Access USA to facilitate shipping to your location.

Click here to learn more about Access USA.

Related Article: Reshipping Packages

The rates will be changing on several of the products. They will also be consolidating many of the international shipping options and allowing both domestic and international shipping with the same Priority and Express Mail packaging. To read more about changes with the postal service, check out their news release page.

1. Log into your 2Checkout account.
2. Click on the “Shipping” tab, then click on “Mark As Shipped” subcategory.
3. Locate the unshipped order in the unshipped sales list or use the unshipped sales search tool.
4. Confirm that the shipping method is correct
5. Enter in the tracking number (or other text, if this does not apply).
6. Choose to notify the customer or not.
7. Add comments, if you like.
8. Click the “Mark shipped” button.

Please note that if your products are not defined as tangible (many custom/third party carts do not define products as tangible), you are not currently required to mark orders as shipped.

Your Products are Set up as ‘Intangible’:

When you set up your products in our database, you have the option of indicating whether they are tangible (a physical product that will be shipped or otherwise delivered offline) or intangible (a good that will be delivered by download or electronically). If your product(s) are set up as intangible, shipping charges will not be applied because the system thinks your products won’t be shipped.

To check this in the 2CO Classic Sellers Area (V2):

1. Login to your 2CO account.
2. Click on ‘Shipping Methods’.
3. If you see a message that says ‘You have no shipping methods’, then your shipping methods have not been set up and this is why no charges are applied to orders.
4. Click the button to set up shipping methods for your account to rectify this problem.

To check this in our New (VA) Vendor Sellers Area please login at the following url: https://www.2checkout.com/va/
Once you have logged in click the ‘Shipping’ tab and then select the ‘List’ subcategory. If no shipping methods are listed click the ‘Add New Shipping Method’ link to rectify this problem.

If you are using a third-party cart, the 2CO software does not compute shipping. This function is handled by your third-party cart. Please check the configuration of your cart to ensure that this is set up correctly.

If you have not setup any shipping methods and a customers attempts to order a product defined as tangible in our system they will receive the following error message:

No shipping available to your country

Related Articles

• TUTORIAL: Creating Shipping Methods (New VA Vendor Sellers Area)