The terms outlined in our Supplier Agreement and Operating Regulations are geared towards the standard purchase of goods and services, and are not readily applicable for services offering repair, data transfer, maintenance, or other services requiring a customer to send in items to receive service. It is a requirement of the card association that goods/services be rendered at the time when the credit card is actually charged for a sale. In the case of a repair/data transfer/maintenance service, the product is not supplied until well after the time in which the credit card is charged, and a transfer of customer property is mandated.

Before continuing further, please be aware that services of this type are restricted to US based operations only. The item must be shipped to, and serviced from, locations within the continental United States.

The Risk Management department of 2CO is prepared to allow repair/data transfer/maintenance services to be accepted with a 10% rolling reserve per the “Restricted Product” guidelines of our Allowed Products list, based on the following conditions:

1. The supplier must supply proof of a surety bond in an amount equal to 8x the approximate value of the items that would be shipped serviced. 2Checkout does not supply or facilitate bonding services, we would recommend you contact either your insurance company or http://www.nasbp.org for assistance in obtaining the bond. The bond must list the supplier as the principal for the bond, with 2Checkout.com as the obligee. The bond shall state the vendor will perform the contracted service on the product and return it to the customer in a condition equivalent to or better than it’s original condition. This would insure the funds to cover any losses 2Checkout may incur from loss of customer property due to negligence or loss on the part of the supplier.
2. Both purchasers and supplier must provide shipping insurance/delivery confirmation for the packages sent. We recommend the usage of DHL, Fed/Ex, USPS, or UPS shipping to ensure transparency of the timeframe in which the item(s) shipment was initiated/received. Your site must state this requirement to the customer clearly before the transaction takes place.
3. 2CO will require a guarantee that will protect us from the possibility of the service not being rendered through supplier inability, or other circumstances that may result in large numbers of cancellations or refunds of funds that we would have paid out to you before the service was completed. This should be a written statement, signed by the account holder, specifically stating 2Checkout bears no responsibility for reimbursement of repair/transfer/service for which the vendor has already been paid in the case of inability to service the request.
4. All products within the account must be listed as tangible, and no order may be marked as shipped until the merchandise has been shipped by the supplier. Valid tracking information must be entered at the time of delivery.
5. 2CO will also require a completed copy of the Risk Form and a record of your business history faxed to 614-921-2451 ATTN: Risk.

If you agree to these conditions, please respond with the requested paperwork and completed Risk Form.

For the Terms of Use please see:
https://www.2checkout.com/documentation/termsofuse.html

Basic transaction fees are as advertised.

Signup/Account Establishment Fee:

There is a one-time set-up fee of $49.

Transaction Fees:

2CO applies a 5.5% commission on each transaction, plus a $0.45 charge per transaction.

Additional Penalties and Fees:

If you elect to pay the sign up fee via the check or PayPal method and we do not receive the funds, a manual adjustment can be made for the $49.00 plus a $25.00 manual processing fee from the current balance on the account.

Depending upon your funding selection, you can experience wire transfer costs. Additional fees can be applied for unsuccessful funding transfers, should the information provided to 2CO prove to be erroneous.

Should you elect to be paid by check, and fail to receive one via first-class mail, you can elect to pay applicable stop-payment fees in order to have the payment reissued in advance.

Chargeback experience can also result in fees passed along to you. We strongly encourage all contracted suppliers to assist in combating credit card fraud in order to minimize or eliminate fees of this type. Fees can vary depending upon utilization experienced by various suppliers.

Please review the Supplier Agreement, Operating Guidelines, and Fee Schedule for specifics regarding these fees.

Supplier Agreement:
https://www.2checkout.com/documentation/supplier_agreement.html

Operating Guidelines:
https://www.2checkout.com/documentation/op_regs.html

Fee Schedule:
https://www.2checkout.com/documentation/op_regs_a.html

It is important to the credit card associations and 2CO that the relationship between vendors and 2CO is not misrepresented. Vendors should represent 2CO as an authorized retailer or out-sourced vendor solution, not as a “credit card processor” or “payment gateway.” Vendors do have artistic license to incorporate this depiction into the context of their site provided they do not misrepresent the relationship.

You can find more detailed information about our Compliance Guidelines here:
https://www.2checkout.com/language_guidelines.html