Before continuing further, please be aware that services of this type are restricted to US based operations only. The item must be shipped to, and serviced from, locations within the continental United States.

The Risk Management department of 2CO is prepared to allow repair/data transfer/maintenance services to be accepted with a 10% rolling reserve per the “Restricted Product” guidelines of our Allowed Products list, based on the following conditions:

1. The supplier must supply proof of a surety bond in an amount equal to 8x the approximate value of the items that would be shipped serviced. 2Checkout does not supply or facilitate bonding services, we would recommend you contact either your insurance company or http://www.nasbp.org for assistance in obtaining the bond. The bond must list the supplier as the principal for the bond, with 2Checkout.com as the obligee. The bond shall state the vendor will perform the contracted service on the product and return it to the customer in a condition equivalent to or better than it’s original condition. This would insure the funds to cover any losses 2Checkout may incur from loss of customer property due to negligence or loss on the part of the supplier.
2. Both purchasers and supplier must provide shipping insurance/delivery confirmation for the packages sent. We recommend the usage of DHL, Fed/Ex, USPS, or UPS shipping to ensure transparency of the timeframe in which the item(s) shipment was initiated/received. Your site must state this requirement to the customer clearly before the transaction takes place.
3. 2CO will require a guarantee that will protect us from the possibility of the service not being rendered through supplier inability, or other circumstances that may result in large numbers of cancellations or refunds of funds that we would have paid out to you before the service was completed. This should be a written statement, signed by the account holder, specifically stating 2Checkout bears no responsibility for reimbursement of repair/transfer/service for which the vendor has already been paid in the case of inability to service the request.
4. All products within the account must be listed as tangible, and no order may be marked as shipped until the merchandise has been shipped by the supplier. Valid tracking information must be entered at the time of delivery.
5. 2CO will also require a completed copy of the Risk Form and a record of your business history faxed to 614-921-2451 ATTN: Risk.

If you agree to these conditions, please respond with the requested paperwork and completed Risk Form.

There is a reasonable risk that an account may be used to avoid Venezuelan currency restrictions or to convert Venezuelan Bolivars (VEB) into U.S. dollars.

This decision is made only with regard to our reasonable uncertainty to the use of the account, and is not an accusation of wrongdoing on the supplier’s part.

The following conditions will apply to Venezuelan suppliers:

• Orders must be marked shipped only when they are indeed shipped. Orders must have verifiable tracking numbers. We can only accept tracking numbers from DHL, UPS, or FedEx transactions. Grupo Zoom, CopaCourier, MRW, and similar services are not acceptable shipping methods. We unfortunately cannot accept the sale if it is delivered via in-store pick up. Shipping information and tracking numbers must be provided for all orders in order for you to be paid for them. If an order is shipped without verifiable tracking numbers, we will have to refund the sale.
• Further documentation may be required by the fraud department prior to approving the sale. Once the Fraud Department has confirmed the sale with the card holder; the order can then be Passed and is ready to be shipped to the customer.
• Your account will go through a verifications process. Please see What is the Verifications Process? All orders must be voice verified received before the funds are released to you. It is important for customers to enter valid phone numbers to avoid any delays of the verifications process.
• Please be aware that any account that is found to be converting currency, or commiting other ToS violations in an attempt to circumvent our restrictions, will be assessed a fine equaling no less than 25% of it’s sales total. This penalty will be assessed at the time of account closure, prior to any funds releasing for completed transactions.

Signup/Account Establishment Fee:

There is a one-time set-up fee of $49 USD.

Transaction Fees:

2CO applies a 5.5% commission on each transaction, plus a $0.45 USD charge per transaction.

Additional Penalties and Fees:

If you elect to pay the sign up fee via the check or PayPal method and we do not receive the funds, a manual adjustment can be made for the $49.00 USD plus a $25.00 USD manual processing fee from the current balance on the account.

Depending upon your funding selection, you can experience wire transfer costs. Additional fees can be applied for unsuccessful funding transfers, should the information provided to 2CO prove to be erroneous.

Should you elect to be paid by check, and fail to receive one via first-class mail, you can elect to pay applicable stop-payment fees in order to have the payment reissued in advance.

Chargeback experience can also result in fees passed along to you. We strongly encourage all contracted suppliers to assist in combating credit card fraud in order to minimize or eliminate fees of this type. Fees can vary depending upon utilization experienced by various suppliers.

Please review the Supplier Agreement, Operating Guidelines, and Fee Schedule for specifics regarding these fees.

Supplier Agreement:
https://www.2checkout.com/documentation/supplier_agreement.html

Operating Guidelines:
https://www.2checkout.com/documentation/op_regs.html

Fee Schedule:
https://www.2checkout.com/documentation/op_regs_a.html

2CO requires all suppliers to clearly and concisely post the terms under which a product can be returned for full credit or a recurring billing cycle can be terminated. The policy should be clearly posted, easy-to-understand and provided to our Customer Care team for posting on your account. Only by requesting that the policy terms be included in our internal administration system can we be assured of notifying any customers as to terms that may be specific to a product or service supplied to us.

In most instances you will be notified as to any inquiry or complaint associated with the product you are supplying. If, however, 2CO determines that a failure to quickly cancel or refund a transaction would result in more harmful and costly chargeback procedures than it is likely that a refund or cancellation with be immediately transacted.

A chargeback is a forced refund from a bank/credit card provider. Each credit card provider has different policies and regulations regarding chargebacks. Please contact 2Checkout.com’s Dispute Department at chargeback@2CO.com for further assistance or review the following articles for additional information on chargebacks and tools that can be used to minimize disputes.

You can find more detailed information about our Compliance Guidelines here:
https://www.2checkout.com/language_guidelines.html

We can service vendors from almost anywhere in the world.

Suppliers from Venezuela must meet certain conditions.

Suppliers or banking institutions from the following countries are currently EXCLUDED from any type of operating arrangement with 2CO:

• North Korea
• Cuba
• Iran
• Sudan
• Syria
• Myanmar (Burma)