You can change your company name at any time by selecting “6. Business Contact Information.” from your Account Homepage. You can change the company name from there. Please be sure to click on the “Save Changes” button at the bottom of this screen. We ask that you provide us with a notice of any changes to the primary contact information at least 10 days in advance.

However, if you would like to update the URL as well as your company name you must contact our Risk department directly. When you sign up, we ask for your website address. Once you have specified it, it cannot be changed unless our risk staff makes this correction for you.

Please submit a support ticket to request that we make this edit for you. A fee of $19 USD may apply for this edit because we must re-verify your account and ensure that your new website complies with our terms of service.

This new policy has been implemented due to problems with vendors signing up and providing us with one URL at sign up and then later switching the URL after we have verified their account to another site which sells items that 2CO does not permit.

Note: If you made an honest typo in your URL, we will not charge you the fee. But if your website URL has completely changed, the fee will apply. 2CO, at our sole discretion, will determine what does and does not constitute a URL change.

We will only allow the sale/transfer of accounts when it includes the sale of the “business” also. Vendors are NOT allowed to sell their 2CO account without including active sales/recurring sales. The Vendor will be asked to FAX us the request, and proof of the sale of the business for us to allow the transfer of the 2CO account.

This document is to list contact information from both parties. It is to state that all funds/customer base/issues are included in the sale. The new owner will be responsible for any negative balance once the account details have been changed.

Please fax the required documents to 614-921-2451 attn: risk

Account status is to be downgraded until we receive the documents, they have been reviewed and approved by the Risk Department.

It is important that you do the transfer of information 2-3 days following the end of a payment period (after your payment has been
issued).

Please complete the following steps:

1. Remove all your contact and banking information.
2. Give the new Vendor the login information.
3. Have the new vendor contact Payments through the ticket system to let them know there is new banking information on the account.
4. The new vendor may then create a username and password for himself by visiting Add Usernames from the Account Homepage.