2Checkout.com » update

Purchase Routine Updates

cliff — Fri, 31 Aug 2007 17:50:17 +0000

This week’s purchase routine release notes have been posted to the Beta Project forum. Many of the changes made were in direct response to feedback received from our suppliers.

Keep telling us what changes you want to see here on the blog or in the Beta Project forums.

Update Contact Information

2checkout — Mon, 30 Jul 2007 20:49:15 +0000

2Checkout.com recommends all vendors periodically check the contact information listed in their account for accuracy. We advise scanning the information in your account every 3 months for any necessary updates.Keeping up to date contact information helps prevent:

Missed payments due to inaccurate bank information,
Lost sales from customers unable to contact you for additional information,
Missed contacts from 2Checkout.com regarding sales, payments, refunds or bank assisted disputes.

Additionally, 2Checkout’s Supplier Agreement states:

B. Truthful Information.
All information and data Supplier provides to 2CO, or for which it engages a third party to provide to 2CO is complete, truthful, accurate, valid, the lawful property of the Supplier, and Supplier has the right to communicate such information.

C. Verification
All email, domain, URL, physical address and telephone information provided by Supplier is complete and correct.

Information that is invalid or that presents excessive discrepancies may cause brief interruptions in your account status as we attempt to resolve them.

Taking a proactive role in the maintenance of your account information can help insure smooth, consistent daily operations for your account.

How do I change or update my URL or website address?

knowledgebase — Sat, 30 Dec 2006 07:00:00 +0000

Our risk department must change your URL(domain name) for you. When you sign up, we ask for your website address. Once you have specified it, it cannot be changed unless our risk staff makes this correction for you.

Please submit a support ticket to request that we make this edit for you. A fee of $19.00 USD may apply for this edit because we must re-verify your account and ensure that your new website complies with our terms of service.

This new policy has been implemented due to problems with vendors signing up and providing us with one URL at sign up and then later switching the URL after we have verified their account to another site which sells items that 2CO does not permit.

Note: If you made an honest typo in your URL, we will not charge you the fee. But if your website URL has completely changed, the fee will apply. 2CO, at our sole discretion, will determine what does and does not constitute a URL change.

How do I update my contact information?

knowledgebase — Sat, 30 Dec 2006 07:00:00 +0000

To update your contact information such as your e-mail or mailing address, follow the following steps:

1. Login to your account.
2. From the main page, click on “Personal Information”.
3. You will be taken to a page that allows you edit almost all of your contact information.

If you need to update your URL, please see the following article:
How do I change or update my URL or website address?

How do I update or change my credit card information?

knowledgebase — Sat, 30 Dec 2006 07:00:00 +0000

If your current credit card is going to expire, or you have canceled your credit card, it will be necessary for you to wait and receive a notice from us informing you that your credit card is failing to bill. Once you receive this notification, a link will be included. You may click on the link to update your credit card information. Your order will not be canceled and you will receive a reminder notice every 7 days.

If you are requesting to update your credit card information to a different card, it will be necessary for you to contact us directly at 1-877-294-0273, so that we may obtain further information from you.