This step-by-step tutorial offers a simplified description of the order process and introductory instructions on how suppliers can track their orders paid via credit card.

Step 1: The customer places an order. Both the customer and the supplier receive a confirmation of the order via email and the order details can now be viewed in the supplier’s 2Checkout.com account. An authorization hold for the funds will be placed on the customer’s account. On the order details page, the Status field will display as approved, and the Date Paid field will display as Not Yet Paid.

Step 2: Order goes through Fraud review. The supplier is notified via email when the fraud review completes. Assuming the order passes the fraud review, one of two things will happen. If the product was configured as tangible and the supplier is using 2Checkout’s Plug n Play cart, the supplier will then need to mark the order as shipped in their account (after physically shipping the order, of course). If the product is intangible or the supplier is using a third party cart, the order will not need to be marked shipped and the funds will automatically be transferred to 2Checkout.com. On the order details page, the Status field will display as pending, and the Date Paid field will display as Not Yet Paid.

Step 3: Funds for the order are received by 2Checkout.com. On the order details page, the Status field will display as Deposited, and the Date Paid field will display as Pending.

Step 4: Supplier is paid for sale. On the order details page, the Status field will display as Deposited, and the Date Paid field will display the date the payment was sent to the supplier by 2Checkout.com.

Please note: Vendors using the plug-n-play cart for tangible orders are required to mark orders shipped in order to be paid for an order.