In the Classic Sellers Area you can access your sales information by logging into your account and then clicking on the ‘Search’ link next to ‘To find a Sale’ under the Helpful Links menu. Once on the Find Sale page you can search by sale number, by a customer’s e-mail address, or all sales in a specific date range. This can be further limited to refunded sales, or active recurring sales. Clicking directly on the ‘Find Sale’ button on this page will give you a full listing of all sales.More detailed sales reports can be download in the additional searches section accessed from the bottom of the Find Sale page. These reports are in a comma separated value format for ease of use with your favorite spreadsheet program.

In the new Vendors Administration Area, your most recent sales will be listed on your account homepage. You may also search for sales on the account homepage. To view all of the orders on the account, click the “Sales” tab on your account homepage and then click the “View” tab on the Sales page. You are able to view 20, 50 or 100 sales per page depending on the display you choose. The new Vendors Administration Area provides you with more search options, such as customer phone number and product ID. It also provides more functionality in the options that already exist. You will be able to search with limited information in the Customer Name, Customer Email and Customer Phone number fields. When searching using these fields, you may search with a minimum of three consecutive characters. Example: If a customer provided an email address of test@2Checkout.com, a supplier could locate the order by using the email search and entering test, or 2Checkout. You will still be able to search by a date range as in the Classic Sellers Area and will also be able to search for declined recurring orders.

The email notifications are Auto Sent. There has been no trouble with our Auto Sender. Unfortunately, many SMTP servers have anti-Spam filters on them that search out certain words (Sale, Selling, Sold, !!) and then deem that mail as Spam.

If you log into your account home page and select the ‘Create’ option next to “Add Usernames” under the ‘Helpful Links’ menu, you can create a new user that can also receive your confirmation emails. You will notice that each user has an “Access” and “Email” column, you will simply need to check the boxes in the “Email” column for the emails that you want the new user to receive. Please be certain the email address on the new username is from a different domain that that on the original username. If one email address receives the confirmation and the other doesn’t that will confirm that it is a problem with the email account.

To create a new username in the new vendors area you will first need to login to your account using the following link. https://www.2checkout.com/va/ After you have logged in you will need to click the Account tab on the home page and then click the User Management sub-tab on the Account page. On the User Management page, click the Create Username link on the right side of the page. You will then fill in all the fields on the Create Username page and click the Create Username button at the bottom of the page. After you have created the new username, you will be directed to the Edit User page and you will be able to select the users access level and the email subscriptions for the new user.

2Checkout provides our suppliers with an integrated affiliate system where your affiliates can resell your products and the affiliate commissions are payed out by 2Checkout. For more information please visit our article on our integrated affiliate system.

We also provide you with the option to use your own third party affiliate script that works off of a hidden image tag. When using a third party affiliate script 2Checkout does not payout your affiliate commissions. Please visit this article for instructions on using a third party affiliate script.

Insert HTML in the Normal pane.
When you edit a page in the Normal pane, you can insert HTML by using an HTML Markup component. The HTML you insert is added by using a Microsoft FrontPage web component that protects code that FrontPage might not recognize.

Important! FrontPage does not verify the text or HTML you type for correctness, or reformat it when the page is saved!

On the Insert menu, click Web Component.
In the left pane, click Advanced Controls.
In the right pane, double-click HTML.
Type the plain text or HTML you want to insert.
Note: If you click Reveal Tags on the View menu, or if Show All is selected, the inserted text or HTML appears as an HTML Markup icon. The inserted text or HTML, however, will appear as intended on the Preview tab, or when a site visitor views the page.

To refund or issue a credit, logon to your Admin Panel under Sales Activity - Recurring Sales. Choose the Order # of the Sale you want to refund, and click on it. This will open the Order Details page. Scroll down to the bottom, choose how many installments you want to refund, then click Issue A Credit.

To stop a recurring payment, logon to your Admin Panel under Sales Activity - Recurring Sales. Choose the Order # of the Sale you want to stop, and click on it. This will open the Order Details page. Scroll down to where you see Stop Recurring Billing and click on that. Once you click it, your customers card will not be billed again. Keep in mind that it can not be undone!