Can 2Checkout Make Payments to International Vendors?

Yes, 2Checkout can make payments to International Vendors. Payments can be issued in the form of a check, air mailed at a charge of $4 USD per check, or you have the option of receiving an international wire payment. Vendors that are located in Great Britain, Australia, and Canada are able to receive payment via Foreign Currency Electronic Funds Transfer (FCEFT) in their own currency. Vendors are now able to receive payment via FCEFT in Swiss Francs, Euro, Mexican Peso and New Zealand Dollar. There is no fee for a FCEFT payment. More information on this payment method can be found here.

If your currency is included in the list of supported currencies below then you can choose to receive the wire in your local currency at a fee of $6.00 per transfer or you can choose to receive the wire in US Dollars at a fee of $15.00 per transfer.

If your bank’s currency is not included in the list below then you can choose to receive a US Dollar transfer at a discounted rate of $10.00

Currently, we are offering payments in the following currencies:

AUD Australian Dollars
CAD Canadian Dollars
CYP Cyprus Pounds
CZK Czech Republic Koruny
DKK Denmark Kroner
EEK Estonia Krooni
EUR Euro
HKD Hong Kong Dollar
HUF Hungary Forint
INR Indian Rupee
ILS Israel New Shekel
JPY Japanese Yen
KWD Kuwait Dinars
MXN Mexican New Peso
NZD New Zealand Dollar
NOK Norwegian Kroner
PHP Philippines Pesos
PLN Poland Zlotych
GBP Pound Sterling
SAR Saudi Arabia Riyals
SGD Singapore Dollar
SKK Slovakia Koruny
SEK Swedish Kroner
CHF Swiss Franc
THB Thai Baht (temporarily unsupported!)
TRY Turkish Lira
AED United Arab Emirates Dirhams
USD US Dollars

I Have Not Received My Payment, What is the Verification Process?

All new accounts, and accounts whose sales level drastically rises, will be subjected to our account verification process. This process is typically done through voice verification with the end user of the service or product.

While this process is usually seamless, difficulty in verifying the legitimacy and status of your account can result in the delay of your initial payments.

If your account has not been cleared for release of payment prior to the payment period (Every Thursday), you should receive a notification via email of the delay in payment.

Important Note: Suppliers selling tangible goods should not expect payment until 2CheckOut can confirm receipt of goods shipped, and they were received as per the terms advertised on the supplier’s website. Delaying shipment until you receive funds is NOT considered an acceptable business practice.

Suppliers selling intangible goods, such as service related products (e-downloads, hosting, etc.), should not expect payment until 2CheckOut can confirm that your services have been rendered.

Suppliers who establish a new account within five (5) days of a payment cycle release date will not receive a disbursement of funds until the next payment period ends (approximately one (1) week).

How do I tell 2Checkout.com how to make Payments to me?

In order for us to know how and where to issue payments to, you will need to select “Bank Account and Payment Details” on your account homepage. From here, you will need to walk through our “Banking Wizard” and provide the requested information for the payment method you select. Using our “Banking Wizard” you can chose to have your payments released to you by ACH Deposit, Wire Transfer or Check. You can also set the Release Level of your account from here. Please note, The “Banking Wizard” will only ask you for information that is necessary for the payment method you select, all fields must be completed. To find out the correct information to enter into the “Banking Wizard” we ask that you to consult your bank or financial institution.

Vendors that are located in Great Britain, Australia, and Canada are able to receive payment via Foreign Currency Electronic Funds Transfer (FCEFT) in their own currency. Vendors are now able to receive payment via FCEFT in Swiss Francs, Euro, Mexican Peso and New Zealand Dollar. For more information FCEFT please see the information posted here.

Do I Need a Shopping Cart?

No, you do not need to use a shopping cart to integrate with 2CO.

All that is required is an HTML link. We provide sample code snippets for each of your products that can be easily incorporated into your site.

See a demonstration here: acmeonlinebooks.com

Can I Use 2CheckOut Without a Shopping Cart?

Yes, 2Checkout can be used without a shopping cart. All that is required is an HTML link. We provide sample code snippets for each of your products that can be easily incorporated into your site.
To see a demo visit: acmeonlinebooks.com

How do I make my 3rd party or Custom Cart work with the 2Checkout.com service?

Your cart will need to support the Plug and Play cart parameters, 2CO’s custom cart parameters, or the 2CO-supported Authorize.net parameters. If using one of the latter two parameter sets, your cart will also need to support the New Cart Purchase Parameters.

Are Memberships or Subscriptions Supported?

Yes, 2CO does support membership-based or subscription-based products or services.

The purchase routine will pass back control to routines or pages on your site after the sale, so that you can easily receive payment for, then automate the set up of, member accounts for buyers.

You can bill them a one-time fee, or at a specified approved interval, using our recurring billing features.

Get a FREE Member Administration script using this link:

http://lite.membershipclientpro.com/

or use your own or other third party script. You can even set the members up manually using our confirmation emails if you like — it’s completely up to you!

Can you help me with the Free Membership Client Lite?

The Membership Client Lite is provided Free to 2Checkout Vendors by http://lite.membershipclientpro.com.

For support on the membership script, you need to contact the maker, who provides the script free for vendors to use. You can contact them at Lite@MembershipClientPro.com

How do I cancel or Refund a Recurring Sale?

To issue a partial or full refund on a recurring sale, you will need to logon to your Account Homepage, click on ‘To find a Sale Search’ under the ‘Helpful Links’ menu, and search for the sale by the sale number. To refund the entire sale, click on ‘Refund Sale’ on the top left of the sales details page.

To issue refunds for individual installments, you will need to click on the ‘Refund $XX.XX’ link under the action menu. There will be an invoice entry for every installment.To stop the recurring billing on a recurring order, you will need to logon to your Account Homepage, click on ‘Find Sale’ under the ‘Helpful Links’ menu, and search for the sale by the sale number. Clicking on the ‘Stop All Recurring’ button near the top of the sales details page will discontinue the billing cycle.

If you are a customer who has a recurring service that is billed through 2Checkout.com you will wish to contact 2Checkout.com directly by clicking here.

Why can I not find the order when I search for it in the Admin?

If you are trying to reference a V2 order in your V2 account you will first need to log into your V2 account homepage and select the “Search” option next to “To find a Sale” under the “Helpful Links” menu. Here you will be able to reference your sales using either the order number, email address of the customer or the date of the purchase. On this page if you select the “GO” button labeled “Additional Searches”, you will be brought to an area of your account where you can download a csv file of your sales activity.

You may also search for V2 sales in the new Vendors Administration area. Please log in to the new Vendors Administration using the following link. https://www.2checkout.com/va/  After you have logged in to your account you will click the Sales tab. You may search of orders using the Sales Search feature in the risht side of the page. You will be able to search for orders using the sale number, 2Checkout invoice number, the customers name, customers email address, customer phone number, your product ID, or using a date range. You may also click the Find tab on the sales page to search for orders.

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