Can you tell me how I can charge buyer a setup fee and delay the recurring billing until a later date?

This is not a feature we offer. The buyer will either need to sign up when payment should start, or you can refund the installment, or part of it, until so.

How do I set up to have the buyer automatically download the product after the sale?

You may provide your customers with access to the download or service they have purchased immediately after the sale by providing the url for the download or login page in your account. If you are selling a downloadable product or service, you may provide the url as the Approved url at either the product or account level. The customer can be directed to your download one of 2 ways. When Direct Return is enabled (set to ‘Yes’), your Approved URL page will be fetched and displayed to the customer while they remain on 2Checkout’s server. This also has the effect of masking the URL used so that the customer appears to still be on the 2Checkout domain. If Direct Return is set to No, the customer will need to click a button listed as “Click here to Finalize your Order” to be returned to the Approved url after the sale. It is important to note that because of the way direct return works you must return the customer to a web page that includes an absolute link to your download and outputs at least 255 characters. If your approved url is just the path to your file you will want to set direct return to No, or you will want to link to a page on your site that links to the download.

If you will only have one Approved url for your products or services you may provide that url at the account level by clicking the Account tab on your account home page and then clicking the Site Management sub tab. On the Site Management page you will enter the Approved url in the Approved url field at the bottom of the page and then click the Save Changes button.

If you are selling multiple products or services that will have different Approved urls you will need to provide the Approved url at the product level. This way if a customer orders multiple products that have separate download paths they will be provided with a download link for each product on the order review page. You may provide the approved url when creating your products, or you may edit the url on your existing products. To create a product in your account you will need to click the Products tab and then click the Create sub tab on the Products page. To edit an existing product you will click the Products tab and then click the edit icon listed under Actions for the product you are editing. Please be certain to click the Save Changes button when editing products.

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I need more details about the buyer, how can I get this information from them?

Our payment form cannot be altered. However, you can send us any additional information at the time of the sale and we will pass it back to your return URL when the sale is approved. For more information on this please reference the ‘Custom Parameters‘ article.

Alternatively, you can have the buyer sent back to a form on your site after the sale. This way, the buyer could send all extra details directly to you.

How can I do a Demo order to see what the buyers will see?

Demo mode is enabled on a per transaction basis, using the demo parameter, or it can be turned on or off from within your account. The Account Demo Settings located in the accounts Site Management page allows you to select one of three options to control demo mode.

  • On: Using this setting all sales will be treated as demo, regardless of any parameter value.
  • Off: Using this setting all sales will be treated as live, regardless of any parameter value.
  • Parameter: Using this setting a demo parameter sent to the purchase routine will control the demo setting.

Demo sales allow you to see the purchase process as a customer would. No card will be billed during a demo purchase, but you must fill in all fields as you would for a live purchase. The only visual difference you should see is a note along the top of the purchase pages that reads “This is a demo sale. No charges will be levied, no payments made.”. Confirmation emails will also be sent for demo mode as they would for a live sale so that you can see the entire process. Confirmation emails for demo sales will indicate that they were demo sales as well, but will look the same as a live confirmation email otherwise.

To put your account in demo mode and make a test purchase you can select “On” for your Account Demo Settings option. If you choose the “Parameter” setting you would need to pass in parameter named “demo” with a value of capital “Y”. Demo mode will be enabled for every sale that includes this parameter and value. You do not need to pass in “N” to disable demo mode as it is disabled by default. You should either pass this in for a demo sale, or do not pass it in at all.

If you are using buttons on your site to sell your goods through 2Checkout, you would add a single line to the button such as this :

<input type=”hidden” name=”demo” value=”Y”>

This must go between the opening and closing FORM tag that you see when you view your existing code.

If you are using links to sell your goods through 2Checkout, then you would enable demo mode by adding this parameter to your links, such as this :

&demo=Y

If you are using a third party shopping cart, it may have an option within its setup pages or configuration options to enable this for you. If so, please use the method the cart provides for you.

IMPORTANT NOTES : The value of the demo parameter MUST
be a CAPITAL “Y”. Don’t forget to remove this parameter when you have concluded testing and wish to make your sales live again. When using the Demo feature for testing purposes, please be certain to clear the cookies in your browser between tests to ensure the new account settings have been applied. For more information on clearing the cookies please click here.

How and When Will I Be Paid?

2CO is happy to supply our contracted suppliers with a number of payment options.

Suppliers with bank accounts in Australia, Canada, Great Britain, or The United States can have payments electronically deposited directly into their bank account at no cost via our direct deposit payment methods.

Suppliers without a bank account in any of the countries above can have their payments electronically deposited into their bank account via our wire transfer payment method.

If your currency is included in the list of supported currencies below then you can choose to receive the wire in your local currency at a fee of $6.00 per transfer or you can choose to receive the wire in US Dollars at a fee of $15.00 per transfer.

If your bank’s currency is not included in the list below then you can choose to receive a US Dollar transfer at a discounted rate of $10.00

Currently, we are offering payments in the following currencies:

AUD Australian Dollars
CAD Canadian Dollars
CZK Czech Republic Koruny
DKK Denmark Kroner
EEK Estonia Krooni
EUR Euro
HKD Hong Kong Dollar
HUF Hungary Forint
INR Indian Rupee*
ILS Israel New Shekel
JPY Japanese Yen
KWD Kuwait Dinars
MXN Mexican New Peso
NZD New Zealand Dollar
NOK Norwegian Kroner
PHP Philippines Pesos
PLN Poland Zlotych
GBP Pound Sterling
SAR Saudi Arabia Riyals
SGD Singapore Dollar
SKK Slovakia Koruny
SEK Swedish Kroner
CHF Swiss Franc
THB Thai Baht (temporarily unsupported!)
TRY Turkish Lira
AED United Arab Emirates Dirhams
USD US Dollars

All of our suppliers can chose to have their payment sent using our air-mail check payment method for a fee of $4.00.

Vendors that are located in Great Britain, Australia, and Canada are able to receive payment via Foreign Currency Electronic Funds Transfer (FCEFT) in their own currency. Vendors are now able to receive payment via FCEFT in Swiss Francs, Euro, Mexican Peso and New Zealand Dollar. There is no fee for a FCEFT payment. More information on this payment method can be found here.

Each accounting period is a week long. A new period begins each Wednesday.

All transactions that have deposited before the close of each period will be processed and payments will be disbursed the next day, Thursday. However, if the payment date falls on a US-banking holiday, payments will be disbursed on the next business day.

Account Verification:
All accounts are subjected to our account verification processes.

While this process is usually seamless, difficulty in verifying the legitimacy and status of your account can result in the delay of your payments.

Important Note:
Suppliers selling tangible goods should not expect payment until 2CheckOut can confirm receipt of goods shipped, and they were received as per the terms advertised on the supplier’s website or auction. Delaying shipment until you receive funds is NOT considered an acceptable business practice.

Suppliers selling intangible goods, such as service related products (e-downloads, hosting, etc.), should not expect payment until 2CheckOut can confirm that your services have been rendered.

All Payments are subject to Reserve Funds.

*2Checkout.com has been informed by our bank that with the banking regulation in India that a wire can only be issued for payments that are over 100,000.00 INR and must include the IFSC (Indian Financial System Code) code for your bank, along with your bank’s full address and branch name – please contact your bank for the correct IFSC code.

Does 2CO Have a Minimum Sales Requirement?

No, 2CO does not impose any type of minimum (or maximum) sales requirement on any vendor account.

Additionally, there are no monthly operating fees applied to your account if you are not selling within that period of time.

2CO is a terrific solution for seasonal or occasional vendors who only market periodically.

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What if my products are under $5.

Is There a Maximum Amount I Can Sell?

No. 2CO does not apply a maximum sales restriction on any account based upon dollar volume or number of sales.

Please note that a sudden increase in volume, without notification, can result in your account requiring additional verification. To assist 2CO’s staff with the verification process, we strongly encourage our suppliers to notify our staff whenever any independent marketing push or new product line may be introduced that will create a new pattern in sales utilization.

Simply submit a ticket with a request that the information be added to your account. A representative will be happy to comply and/or contact you for additional information on an as-needed basis.

How do I fill orders?

As soon as customers place an order, you will receive detailed order information via email from 2CheckOut so you can fill the order. Detailed records of each transaction are also stored on our servers and can be accessed by you using our admin screens.

What Fees Can I Expect to Pay?

Basic transaction fees are as advertised.

Signup/Account Establishment Fee:

There is a one-time set-up fee of $49.

Transaction Fees:

2CO applies a 5.5% commission on each transaction, plus a $0.45 charge per transaction.

Additional Penalties and Fees:

If you elect to pay the sign up fee via the check or PayPal method and we do not receive the funds, a manual adjustment can be made for the $49.00 plus a $25.00 manual processing fee from the current balance on the account.

Depending upon your funding selection, you can experience wire transfer costs. Additional fees can be applied for unsuccessful funding transfers, should the information provided to 2CO prove to be erroneous.

Should you elect to be paid by check, and fail to receive one via first-class mail, you can elect to pay applicable stop-payment fees in order to have the payment reissued in advance.

Chargeback experience can also result in fees passed along to you. We strongly encourage all contracted suppliers to assist in combating credit card fraud in order to minimize or eliminate fees of this type. Fees can vary depending upon utilization experienced by various suppliers.

Please review the Supplier Agreement, Operating Guidelines, and Fee Schedule for specifics regarding these fees.

Supplier Agreement:
https://www.2checkout.com/documentation/supplier_agreement.html

Operating Guidelines:
https://www.2checkout.com/documentation/op_regs.html

Fee Schedule:
https://www.2checkout.com/documentation/op_regs_a.html

Can you give me more information about the MD5 Hash?

This parameter is used to verify the passbacks for you. Depending on what parameter set you are using, this will either appear as ‘key’ or ‘x_MD5_Hash‘. The MD5 hash is also provided to help you verify the authenticity of INS posts. On INS posts the hash is returned in the md5_hash parameter.

One of the Md5 hash components involves a secret word that can be set by you. To set it, follow these directions:

Setting Your Secret Word:

  1. Login to your account.
  2. Click on “Look and Feel” found on your account homepage.
  3. Enter your secret word into the data field labeled, “Your Secret Word (16 Character Limit)”. As labeled, the only limit is that it must be 16 characters or less.
  4. Click “Save Changes” when you are finished.

Please read the related article below for more information about the MD5 Specifications.
How do I use the MD5 Hash?

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