You and the customer will receive complete details of the products, prices and quantities purchased, along with any applicable shipping charges, and the total value of the purchase. The email will contain the buyer’s name, address, email address and an order number for reference. The email also contains your company’s contact and website information, so the customer may reach you.
When a customer makes a purchase, the dollar value of the purchase is immediately authorized against their card. A confirmation of the sale is sent, by email, to you and the customer.
The shopping process is very simple from the customer’s perspective, but a great deal happens behind the scenes. For example:
A customer visits a Web site, selects a product, then advances to the checkout portion of the process.
At this point, a customer on a 2CO-affiliated site advances to an SSL-encrypted order page, which guarantees the security of their personal and payment information.
Once the customer enters and submits the information, 2CO’s processes immediately perform an authorization. The processes verify that the information submitted is in the correct format, and that the funds required for the sale are available.
If the information is inaccurate, or funds are not available, the sale will be declined and the customer notified as to the reason (if an appropriate code is provided by the cardholder’s bank).
If, however, the information is correct and funds are available, the customer is either sent to a final 2CO page or returned to the return URL that you have specified during setup.
Additionally, a sales confirmation email is sent to you and to the customer, alerting you to the completion of the sale.
The order details can now be viewed in the supplier’s 2Checkout.com account. An authorization hold for the funds has been placed on the customer’s account. On the order details page, the Status field will display as approved, and the Date Paid field will display as Not Yet Paid.
Within the first 24 hours the order will go through Fraud review and supplier is notified of the results via email when the fraud review completes. Assuming the order passes the fraud review, one of two things will happen. If the product was configured as tangible and the supplier is using 2Checkout’s Plug n Play cart, the supplier will then need to mark the order as shipped in their account (after physically shipping the order, of course). If the product is intangible or the supplier is using a third party cart, the order will not need to be marked shipped and the funds will automatically be transferred to 2Checkout.com. On the order details page, the Status field will display as pending, and the Date Paid field will display as Not Yet Paid.
Within 24 hours of being marked as shipped, the funds for the order are received by 2Checkout.com and the Status field will display as Deposited and the Date Paid field will display as Pending. The funds for the order are now deposited in the suppliers account and are added to their weekly payment cycle. Once the supplier is paid for sale the Status field on the order details page will continue to display as Deposited and the Date Paid field will display the date the payment was sent to the supplier by 2Checkout.com.
No, it is your responsibility to keep track of your inventory. Future releases may accommodate this feature. If you run out, or discontinue the sale of a product, it should be disabled in our system and links to it should be removed from your site. You may be able to find a 3rd Party Shopping Cart that can meet your needs.
http://www.2checkout.com/community/blog/category/knowledge-base/tech-support/3rd-party-carts/recommended-carts/
Yes. When you indicate an order has been shipped in the admin area, the buyer is automatically notified. This option can be turned off if it is not needed.
A chargeback is a forced refund from a bank/credit card provider. It occurs when an account holder decides to formally dispute a charge on their account. Chargebacks occur on less than 1% of all 2Checkout.com transactions. According to credit card association rules, Internet merchants must accept chargebacks as part of the normal risk of doing business on the Internet.
The amount of disputes you experience will vary according to the type of products you sell. Products that will experience a higher degree of chargebacks are intangible and products that appeal to children, teenagers, and single adults. Products that will experience a lower amount of chargebacks are tangible products and products purchased primarily by professionals and families.
No, you do not need an SSL server in order to integrate your site with 2CO.
All payment transactions take place on the 2CO SSL server.
Most of our Vendors that need extra details about the buyer usually have the buyer sent back to a form on their site after the sale. This way, the buyer could send all extra details directly to them.
You can use the Purchase Machine section of our developers.2Checkout area to see how you can pass custom parameters through the purchase routine.
The e-mail confirmation is not optional or customizable. You can however add additional information to the email by passing it in with the merchant_order_id parameter (50 characters max). You can also send your own e-mail in addition to ours, and/or pass the buyer back to an information page on your site after the purchase.
Feng Shui Products
