Dear 2co management
This post is request about time, necessary for 2co management to make some action (sign existing 2co agreement and send in paper).
I sent initial email on Fri, 28th Aug 2009 1:01 pm, last response on Mon, 14th Sep 2009 7:21 pm., 16 emails in total.
Seller/Vendor ID Number 142157
Ticket [1608-ADGH-4932]
Key answer by 2co support is
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The previous ticket response was provided by representative C.Riley who did discuss this matter with M.Robinson before replying to your matter. The issue is being worked on by M.Robinson and upper management and a resolution for this matter will be brought to you as soon as possible. Please be patient as M.Robinson and upper management do their best to assist you in this matter.
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It took around 5 minutes for me to print existing agreement and sign in paper.
I understand that in larger corp. it takes a bit more, but it should not be about weeks.
I’m serious seller, already few years with you, processed several hundred thousands and growing.
The key question is – how much time is necessary for 2co management for action?
I think many 2co customers will be in my current position earlier or later.
Thank you.