I have noticed that there is a ”status” for all orders, which will say ”approved or passed, and that this is totally independent from fraud checking. What is this for? I have a few orders for $350 that have passed fraud checking but still say ”pending” in status. What does this mean?

Also, if an order fails to pass fraud checking, is there any way for us to get more information as to what made it fail?

I wanted to post a question concerning the information that is generated when you create an order button for your product to put on your website, is there a way to do a redirect via php script or some sort of way to hide your details that could become compromised?

If there is such a way please reply here?

Also if there are any suggestions you may have I ’am open to them as well.

Thanks,

Chris

Hi,

I am in the process of setting up some recurring products through my 2Checkout account.

I can see how I can easily provide a link for the customer to purchase the subscription in the first place, but how can I:
1. Link from my site to 2checkout to enable the customer to ‘update’ their subscription (i.e. to change their credit card number?)
2. Cancel their subscription (and have my site notified that this is the case).
Many thanks

Dan

Hi guys,

It’s been several days, and 9 ticket entries later that am resigned to voice my grievance here. I have been trying, but I don’t know why the payment has not yet been sent out to my 2CheckOut Registered Payoneer Card. Let me outline some facts below:

1) I have ”Validated” my account already.
2) I have received/activated my Payoneer Card.
3) My account has a big balance in sales, so it’s not an issue of any minimum release level.
4) You guys have already contacted my customers to perform the phone/voice verification about orders.

Despite all this, what is the delay? I thought Payoneer was supposed to be a FAST payment alternative.

My current support ticket is: 9565-YSFL-5462

I have even talked to Payoneer, they are aghast at this and confirm the delay is not on their end. They have been helpful to the point of trying to contact 2CheckOut on my behalf and enquire about the delay themselves. I have yet to hear from them, which is understandable, since it’s been just a day since I contacted them.

In either case, please resolve the matter, and let me know why this delay has materialized, and how it can be avoided in the future. I hope to receive payments every week into my card, and thus want to iron out any problems now.

Thanks!

We are a 2CO vendor and have quite a few recurring orders in the system. Since 2CO doesn’t send any IPN on charge therefore we have to manually audit each recurring payment every month. I missed auditing last month and just recently
noticed that 2 orders are not billed for last 2 months. When I check
these orders in vendor CP they do not show DECLINED red sign (which
normally shows). So, basically we have 2 recurring orders which
are neither billed to customer nor they are detected as declined. Neither
we nor our customer receives declined email.

We are are at a total loss here. I opened ticket and have been
waiting as usual for a decent helpful reply. 2CO support is so
much lousy that you I just pray I never need to contact them.

Please help us resolve this issue.

Thank you,
Mike