I thought it would be useful to provide a list of issues the 2checkout system has so that they can be fixed and other people can see these issues also.

1 – Cookies/session tracking does not work correctly, if a customer tries to by and item but does not complete the process and then tries to use the checkout again they often can not do this correctly without clearing their cookies and restarting their browser. I have noticed this myself and has numerous clients mention this.

2 – If you use a currency other than USD the admin system is very confusing as currencies are not clearly stated throughout the system.

3 – dates are displayed in many different formats throughout the admin system even on the same page dates will be displayed in many different formats

4 – the reoccurring billings implementation is very lacking in features at best. There is absolutely no way to tell how many new customers have signed up in any given period, the best you can get is a list of sales including all existing agreements.

5 – declined reoccurring sales are extremely difficult to track, as they will not always be displayed in the declined billings section.

6 – notification emails for reoccurring billings are completely unreliable sometimes you will get them sometimes you will not.

7 – Make sure you keep all of your own records as 2checkouts records are sketch at best.

If you only intend on doing a very small number of online billing then 2checkout will do you just fine. If you intend on making a reasonable number of online transactions do yourself a favour and go with a more reliable/reputable billing company you will be glad of it in the long run.

On several occasions 2Checkout has refunded customers when we have provided them with a service. The customer has lied and claimed that they have not received service, yet we have proof that they have been provided a service.

Was is 2checkout ripping of vendors by doing this, and only working with the customers and not the vendors?

Hi,

I have setup my payment area with a simple form that customer can input the amount they want to pay and proceed to make the payment.

Is there anyway I can customize the payment pages? These are the white pages that you see right after you make a payment or purchase something? Is this possible with a 3rd party shopping cart software?

I want to customize these pages so that it looks seamless with my site.

i have a problem since i signed-up for 2co account, and i contacted the customer support team since 3 days and no answer, they saying they supporting customers 24 hours in a day, 7 days in week, but i didn’t seen any thing from that,my bussiness is delayed because of that, and i don’t know how i can fix that, what i can do now, and which one can help me…..