Comments on: 16% service fee?

By: ricks

ricks — Thu, 04 Jun 2009 18:47:58 +0000

In reviewing the payments screen for your account I had found that the fee amount for this order is displayed correctly in your account.

The sales total listed in the pending payment in the account will be the total amount of the sales at the time of purchase. If a refund was issued on an order, the original order total will be listed, rather than the amount the customer was actually billed for the order.

A refund of $99.00 for the sale is listed under refunds, but you were only charged fees for the amount the customer was billed on the sale, $99.00, rather than for the original sales total of $198.00.

By: 3dom

3dom — Wed, 03 Jun 2009 18:05:59 +0000

Yes – I understand that math. Just site’s interface shown $83 increment (that was the only deal during day and it was easy to trace) – not $88 as expected. So I’m confused.

By: sharper

sharper — Wed, 03 Jun 2009 17:59:00 +0000

Let me explain. The sale only billed $99 and fees were only taken for $99 not $198. $5.90 was fees charged. that is $5.45 plus $0.45. however 5% reserve is from the original amount. that will be returned in 90 days.