Hi Guys,
I have just opened up an account and set-up everything and got the first payment from my client, now I logged in again and I see the status of the payment is still pending.
I can assume that 2co does for fruad control, so can some one please give me exact details as to what are the guidelines when someone opens up a new account and the overview on the payment.
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Greetings rvirus,
Typically, it will take approximately 24-72 hours for 2Checkout.com to receive funds from the customer. During this time period, the customer’s payment will be labeled as “pending”. Once the funds are received, the label will change to “deposited”.
For your inquiry regarding our account review, we would advise submitting a support ticket to receive a response from our Customer Care Department. You also can call 877-294-0273 24 hours a day to discuss your account details with a vendor relations specialist.