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Citibank in Pakistan discouraging 2CO or ??

Yesterday when i attempted to renew one of my domains with my host who luckily is also another vendor of 2CO …. i got an error message when making payment through my Citibank Visa card ’Card not honored’ i got shocked … i thought the balance limit is over.. anyway then i used my another credit card (Standard Chartered) and the payment went through…

Quite surprisingly today morning i got call from Citibank that Payment not allowed on 2CO so don’t try again.!!!

If this is 2CO policy that they wont accept Citibank Pakistan’s credit card then it’s no problem … and i would suggest 2CO accepting their cards to facilitate its vendors in Pakistan.

However If it’s not 2CO Policy and Only CitiBank Pakistan is not allowing the transactions via its cards to 2CO then here is the reason.

CitiBank here in Pakistan is the only Online Merchant account provider they charge $500/Month …. so this is not the option for small companies and even medium companies like the one i run, because we don’t expect huge number of online transactions… normally about $1000 to $2000 a month .. as most of our customers make us payment by other methods.. so paying $500 out of your total $1000/$2000 sales is not the right choice.. and Now i suspect that Citibank Pakistan quite aware of this fact that more and more people from Pakistan are signing up for 2CO and it challenges its monopoly here in our Market.. I am worried because i am 2CO vendor too and i cant afford to loose my customers with Citibank Pakistan’s visa cards!! If this is the case if request 2CO to take this seriously! I am willing to help in any way possible as i live here at Lahore, Pakistan

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1 Comment »

# Comment by cliff 2CO Staff
2007-12-07 17:17:01

We accept all Visa cards, including those from Pakistan.

It’s possible that your card is not authorized for internet-only purchases.

Please open a support ticket, so we can research this issue further.

https://support.2co.com/deskpro/newticket.php

 
 
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