I have 6 missing 2CO Email Order Confirmations covering today (10/26) and yesterday (10/25). The missing emails are not in sequence. For example 3 are missing, 1 is received, 1 is missing, 3 are received, 2 are missing.
Is anyone else having this problem?
Thanks,
Emily
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Feng Shui Products
3 Comments »
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Emily,
I haven’t heard any other complaints about email recently and just confirmed with our network admins that there haven’t been any problems.
You will want to make sure these emails aren’t getting blocked by your, or your ISP’s, spam filters. They may also be encountering routing problems somewhere between 2CO and your account.
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I have change one of the email addresses to another account, so let’s see. Why would some arrive but not others if they are being blocked.
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It depends on the spam filtering software being used. Sometimes it’s a specific word combination. The problem you’ve encountered may just be a routing problem though.