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No money under my account tab.

I’ve made 3 sales. They are listed under sales tab, but there are no money under my account tab. Why? Latest sale is 3 days old. Thanks.

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# Comment by joel 2CO Staff
2009-07-07 12:21:06

Hi Maxim,

Sales placed on your 2Checkout account are applied to your pending payment when they have reached deposited status. You will want to make sure that your sales have reached deposited by checking the sale detail page within your 2Checkout account and looking for the “Status”, which is located on the right hand side of the page, right above the breakdown of what was purchased.

Also keep in mind that tangible sales must be marked shipped before they deposit and show on your pending payment line.

If you have any further questions about your sales and payments please contact us directly via phone or our ticket system so we can review your account with you.

 
 
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