Hello – while making test purchase through my account I was forced to some sort of securesuite.net window to complete extra steps to create account with them and enter my security information.
Here is URL:
https://www.securesuite.net/rbc/tdsecure/opt_in.jsp
This almost smelled like phishing – asked to enter date of birth + CVV to complete purchase. After I did it – it failed my transaction and I wasn’t even able to use another card.
Could you please explain why is this happening?
Is it possible to avoid this?
I thought Paypal was bad when it used to force to create accounts – but this thing will easy cost us half of customers.
Gleb
2 comentarios »
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gesman,
From your description, it sounds as if you were redirected to either a Verified by Visa, or MasterCard Secure Code, screen. To better address this issue please contact us directly.
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Thanks.
Gleb