Some of the sales I receive have incorrect total amount, which means the actual amount charged to the customer credit card is always less than the actual value of the mechandizes purchased.
This happens only to sales with multiple items ordered.
2CO, please look into this… we are loosing money here.
Thanks in advance.
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Canadian Mini Muks
Chocolate Shoppe
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This issue is currently being investigated. We appreciate your patience and understanding.
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Thank you for reporting this issue. The issue that you experienced currently occurs when multiple products are ordered which utilize product options. The issue causes the surcharge of the second product option to be omitted from the subtotal. Our developers were able to quickly identify and implement a fix for this issue that will be rolled out shortly. If any other suppliers experience this issue on their orders please contact us.