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Verifications Process Vendor #1370727

June 16th, 2009, by: ftnhosting

Hey,

I would like to know if you could speed up the Verifications Process for my account. I got a email yesterday saying that they tried to contact 2 of my clients and there phone numbers were invalid. But I don’t know why they haven’t tried other customers of mine.

I would like to try to get my money on my 2CheckOut Debit card by Sunday because my birthday is monday and I am staying at a hotel Sunday/Monday and I would like to use the card to pay for the room’s And also I have server bills due for my online services.

Vendor #1370727

-Thanks
-Chris

Posted in Getting Started

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2 Comments »

# Comment by ftnhosting
2009-06-17 02:09:05

wow a Transaction was refunded… now I have -$13 in my account why did you charge me 50$ in Transaction fee’s for a sale that was refunded?

-Chris

 
# Comment by simba 2CO Staff
2009-06-17 10:14:34

Greetings Chris!

The sale was paid through PayPal, and then refunded. However, the transaction fees associated with the sale were not refunded, which is why there is an incorrect negative balance on the account. We have manually adjusted your account so that you will be refunded the $41.70 in fees for the one $750 sale. I see you have been notified of this via a support ticket. Please respond via that support ticket if you have any problems receiving this refund.

 
 
 
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