Hello,
I have a vendor account and implemented 2Checkout on my site. After the purchase i have passed the total amount “1003.10″ to the parameter “total”. But in 2Checkout cart it shows “1326.20″ as total amount.
Any body please let me know why this is happened and help me how to solve this problem?
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Canadian Mini Muks
Chocolate Shoppe
5 Comments »
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Unfortunately, without knowing your account or website, we can’t diagnose the cause of the problem.
If you would please post wither your URL or supplier ID, we can look into this further.
If you would prefer, you could open a support ticket in the Tech Support category instead.
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Now I realized the problem. My account is configured for USD. But it displays as AUD. That is my amount is converted to currency AUD.
Can you help me how to show total amount in US currency (USD) without clicking the US Flag on 2Checkout cart?
Thank you
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Hello - When your account is set to display in USD prices our system will automatically convert the total to the local currency of the buyer when they reach our purchase page. Your IP address is being read as an Australian IP address so you are seeing the currency convert to that. If a customer from Japan loads your site and makes a purchase they will see the currency as Yen when they reach our page. If the customer does not wish to purchase the item in their currency they will need to click the flag of the currency they wish to pay in.
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If so, then when my client purchased from UK it shows currency as AUD or CAD instead of GBP. Why it is happening?
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This customer may be connecting to the internet using some method that is giving them a IP address that resolves to a different country. I have seen this happen from time to time and will depend on the ISP or service that they use to connect to the internet.