Hi guys,
It’s been several days, and 9 ticket entries later that am resigned to voice my grievance here. I have been trying, but I don’t know why the payment has not yet been sent out to my 2CheckOut Registered Payoneer Card. Let me outline some facts below:
1) I have ”Validated” my account already.
2) I have received/activated my Payoneer Card.
3) My account has a big balance in sales, so it’s not an issue of any minimum release level.
4) You guys have already contacted my customers to perform the phone/voice verification about orders.
Despite all this, what is the delay? I thought Payoneer was supposed to be a FAST payment alternative.
My current support ticket is: 9565-YSFL-5462
I have even talked to Payoneer, they are aghast at this and confirm the delay is not on their end. They have been helpful to the point of trying to contact 2CheckOut on my behalf and enquire about the delay themselves. I have yet to hear from them, which is understandable, since it’s been just a day since I contacted them.
In either case, please resolve the matter, and let me know why this delay has materialized, and how it can be avoided in the future. I hope to receive payments every week into my card, and thus want to iron out any problems now.
Thanks!