With the advent of the new 2checkout community content forums, all departments
in our company have an outlet to communicate directly with our vendors. All of
us are still trying to figure out how best to use this voice to benefit you.
Angelo and I, both developers here at 2checkout, want to start by using this
forum to present the new purchase routine to everyone and to listen, actually
listen, to your concerns, suggestions, fears and compliments; the latter being
my favorite.

We have redesigned our purchase routine. It has had a significant facelift and
considerable “under the hood” work done to it. Everyone that has worked on this
project is proud of the way it has turned out; it’s sleek, professional, robust
and fast. We want to share it with all of you. We do understand that the
purchase routine is an important component of your business and we want to
release our changes in a way that is best for you. This is where these forums
and our new beta sandbox come into play.

You are probably asking yourself “what is the beta sandbox?” I am glad you
asked. The beta sandbox is our purchase routine made available to you before we
release our changes. The beta sandbox will have a full working version of the
new purchase routine for you to use however you want. Look it over, make some
test sales and even take a shot at trying to break it.

From now into the foreseeable future whenever we have changes for our purchase
routine we will post the changes to the sandbox three weeks in advance, these
changes will be accompanied by a forum thread in which in which you can post
your comments about it. After a two-week trial period, we will be closing the
specific forum thread. At this time, Angelo and I will gather up and review the
feedback we received. We will typically review this feedback within a day or two
of closing the post.

This will give everyone that is interested a chance to evaluate our work and
comment on it. We encourage you to check it out then return here to tell us what
you think. In exchange for your efforts, Angelo and I will read over all the
comments you post here and make a list of them. We will try our best to satisfy
every request and listen to every suggestion. During this time, we will be
taking action on the feedback provided. In the cases that we can’t, we think
it’s only fair that we post a response explaining our reasons to the community.
I believe that having this open dialog will yield positive results that will
benefit our company and yours.

We look forward to hearing from you.

~Angelo & Brandon