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What when a seller doesn’t supply customer care even he claims opposite?

May 3rd, 2007, by: twlada

Precisely, if seller says (on the website): “you will be given free further technical support and assistance if any problem occurs with your job site regarding the script.” and “We can provide free script installation as well as color scheme changes if requested.” but when customer asked for help regarding installation of the script, he pointed to readme.txt (which is very brief, and hasn’t needed information), and after second request he did not reply 2 days?

The seller is availscript.com, buyer is me, and I want to know if I could get my money back?

Vladimir
twlada@sezampro.yu

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Posted in Customers

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